Profile Title
sales and customer service
In 2222+222, BangladeshAbout Me
Sales and Customer Service are key components of business success. Sales involves promoting and selling products or services to customers, focusing on meeting their needs and driving revenue. Customer service ensures customer satisfaction by providing support, resolving issues, and building strong relationships. Together, they enhance customer experience, boost loyalty, and contribute to long-term business growth.
WORK EXPERIENCE
Digital Marketing Specialist
Rsquare Zone.bd
Developed and implemented digital marketing strategies to increase brand awareness.
Managed social media campaigns and online advertisements.
Analyzed market trends and optimized campaigns for better engagement.
Customer Service Representative
BD Beauty Glamours Ltd
Provided excellent customer support and resolved queries efficiently.
Assisted in managing customer relationships and handling complaints.
Ensured high levels of customer satisfaction through prompt service.
EDUCATION
Master of Business Administration (MBA), Marketing
Institution: National University (Dhaka City College)
CGPA: 3.69/4.00
Year of Completion: 2024
Bachelor of Business Administration (BBA), Management
Institution: National University (Dhaka City College)
CGPA: 3.41/4.00
Year of Completion: 2019
Higher Secondary Certificate (HSC), Business Studies
Institution: Dhaka City College
GPA: 4.58/5.00
Year of Completion: 2015
Secondary School Certificate (SSC), Business Studies
Institution: St. Francis Xavier’s Girl’s School & College
GPA: 5.00/5.00
Year of Completion: 2013
SKILLS
- Business Planning & Strategy
- Project Planning, Monitoring & Evaluation
- Internal Control & Process Compliance
- Reporting & Business Case Analysis
- Office Administration
- MS Excel, MS PowerPoint, MS Word
- Customer Service & Relationship Management
- Digital Marketing & Social Media Management
LANGUAGE
Bangla
English
WORKSHOPS & CERTIFICATIONS
Ice Breaking Program – Dhaka City College (Winning Team)
Business Innovation Summit – Bangladesh Youth Leadership Conference
Deutsch Language Event – University of Dhaka
Service Calendar
?
X
This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
Involved Categories
Attachments
-
Resume
Current Work
-
...
Work History And Reviews
-
...
Report as Inappropriate
