I am a motivated and results-driven professional seeking remote opportunities where I can contribute my skills in sales, customer service, and administrative support to help businesses grow. With several years of experience in handling client interactions, managing tasks efficiently, and meeting performance goals, I have developed strong communication and organizational abilities that allow me to thrive in a remote work environment.

My background includes engaging with customers to understand their needs, presenting solutions effectively, and building long-term relationships that foster trust and loyalty. I take pride in my ability to listen attentively, respond professionally, and ensure that clients feel valued and supported throughout the process.

In addition to sales and client support, I bring valuable skills in operations, time management, and problem-solving. I am also adaptable and tech-savvy, able to quickly learn and use new tools and systems that support business operations.

My goal is to become a reliable partner to the team I join, contributing not only through sales performance but also through dedication, collaboration, and a commitment to delivering excellent results. I am eager to take on challenges, grow professionally, and make a meaningful impact in a dynamic and forward-thinking company.

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Healthcare billing professional with solid experience in accounts receivable management, denial resolution, and payment posting, mainly in behavioral health and dental industries. Skilled in insurance claim follow-ups, appeals, and optimizing reimbursement timelines. Strong knowledge of Practice Management Systems (Open Dental, Dentrix, Eaglesoft). Recognized for attention to detail, communication skills, and commitment to supporting smooth revenue cycles.

Experience:

Accounts Receivable Representative | Medusind (AVA Billing & Consulting)
Apr 2023 – Aug 2025 (2 yrs 5 mos) | Philippines

• Handled insurance claim follow-ups and denial resolutions for timely reimbursements.

• Coordinated with payers to address discrepancies.

• Ensured providers’ compliance with payer requirements.

Dental Specialist / Practice Revenue Analyst | Zentist
Feb 2022 – May 2023 (1 yr 4 mos) | Remote

• Analyzed dental practice revenue cycles to improve efficiency.

• Managed claims, payment posting, and payment trend monitoring.

• Reduced AR aging and claim rejections.

• Utilized PMS (Open Dental, Dentrix, Eaglesoft) for reporting and claim processing.

CSR / Billing & Sales Specialist | VXI Global PH
Apr 2019 – Feb 2022 (2 yrs 11 mos) | Davao, Philippines

• Provided customer support for billing and sales.

• Resolved account concerns and offered product solutions.

• Met/exceeded sales and service KPIs.

Education:

• Bachelor of Science in Secondary Education, Major in Social Science | Philippine Normal University – Mindanao Campus
  Jun 2006 – Oct 2008

Skills & Tools:

• Accounts receivable management & denial resolution

• Insurance claims follow-up & appeals

• Payment posting & AR aging reduction

• Practice Management Systems (Open Dental, Dentrix, Eaglesoft)

• Customer service, billing, and sales support