Profile Title
Customer Service Representative
In Block 25 Lot 23 Montana Heights Brgy Bucal Calamba Laguna Philippines.About Me
I have my bachelor's degree and I have 2 years of experience in Customer Service Representative.
Work Experience
Brgy, Commonwealth Quezon City / Brgy, Bucal Calamba, Laguna
- 2022 - On-the-Job Training
Quezon City University
- 2024 - Quality Control Personnel
BPO - Teleperformance
- 2022-2024 - Customer Service Representative
- Account: Hotel Reservation/Travel
- Handled inbound and outbound calls.
- Managed escalated customer issues via email.
BPO - Concentrix
- 2024-2025 - Customer Service Representative
- Account: Telco / AT&T Mobility CSR and Sales
- Managed inbound customer interactions to address inquiries, resolve issues, and promote products/services.
- Delivered exceptional customer support while proactively identifying sales opportunities and upselling products or services.
Education
- ABM - Accountancy, Business, and Management (2019-2021)
- BS Entrepreneurship - Quezon City University (2021-2024)
Skills
- Communication Skills
- Written Skills
- Time Management
Languages
- English
- Tagalog
Service Calendar
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This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
X
This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
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