Adaptable and agile Social Media Coordinator with a strong background in Contacting Customers, Following Up and Documenting call details. Skilled in using Microsoft Excel and social media apps to maintain accurate data and contacting customers. Known for Strong Verbal Communication, Active Listening, Time Management and team collaboration. A quick learner, committed to continuous improvement in sales and marketing practices.

Summary
• Adaptable and agile Social Media Coordinator with a strong background in Contacting Customers, Following Up and Documenting call details.
• Skilled in using Microsoft Excel and social media apps to maintain accurate data and contacting customers.
• Known for Strong Verbal Communication, Active Listening, Time Management and team collaboration.
• A quick learner, committed to continuous improvement in sales and marketing practices.

Work Experience

Social Media Coordinator | Private | 2023 – 2024
• Manage and update social media accounts to ensure consistent content delivery and platform functionality.
• Maintain a structured content calendar to organize and schedule posts, ensuring consistent brand presence across digital platforms.
• Ensure accuracy and quality of published content while adhering to brand standards in all digital communications.
• Respond promptly and professionally to audience inquiries to enhance engagement and improve customer satisfaction.

Inside Sales Rep | Mehregan Co. | 2020 – 2023
• Contacting Potential Customers and Introducing Products/Services
• Identifying Customer Needs and Providing Tailored Solutions
• Following Up on Leads and Maintaining Ongoing Customer Contact
• Accurately Recording Contact Information and Reporting Sales Performance

Sales Rep | Yekta Pouyesh Co. | 2019 – 2020
• Contacting Potential Customers and Introducing Products/Services
• Negotiated and closed sales by reaching mutually beneficial agreements with confidence.
• Ensured data accuracy by precisely entering information into the system and preventing errors.
• Collaborated with team members to share insights and enhance sales strategies.

Skills
• Active Listening: Accurately understanding customer needs and concerns to provide appropriate solutions.
• Negotiation: Ability to agree on favorable terms and close sales.
• Attention to Detail: Accurately recording contact details, orders, and feedback without errors.
• Teamwork: Collaborating with the sales team and other departments to achieve common goals.
• CRM Software: Tools for managing leads, recording information, and generating

Education
• Master’s Degree