Profile Title
Graphic Artist and Virtual Assistant
In Pangasinan, PhilippinesAbout Me
With years of experience in different fields of work, I am confident that my skills and expertise align perfectly with what you are seeking in an ideal candidate.
Throughout my career, I have consistently delivered excellent workmanship and dedication. These experiences have equipped me with a robust skill set including that would help me become an asset to your company.
EDUCATION
PANGASINAN STATE UNIVERSITY
(JUNE 2009 – MARCH 2013)
Graduate of Bachelor of Science in Information and Communications Technology
DIVINE WORD COLLEGE OF URDANETA
(JUNE 2004 – MARCH 2008)
Secondary Education
LANGUAGE
- ENGLISH
- TAGALOG
- ILOCANO
SKILLS
- Time Management
- Leadership
- Verbal & Written Communication
- Collaboration
- Critical Thinking
- Handling Pressure
- Event Management and Hosting
- Proof-reading/ editing
- Multi-tasking
- Excellent computer literacy
SOFTWARE SPECIALIZATION
- Adobe
- Adobe Photoshop
- Adobe InDesign
- Adobe Illustrator
- Adobe Premier Pro
- Adobe Express
- Microsoft Office
- Word
- PowerPoint
- Excel
- Google Applications
- Drive
- Sheets
- Docs
- Forms
- Calendar
- Meet
- Chat
- CRM Software/Systems
- Cap Cut Pro
- Filmora
- Canva
WORK EXPERIENCE
RUTH’S ROSES (FLOWER TRANSIT DELIVERY ONLINE)
(November 2023 – April 2024)
Email Support / Customer Service Representative
Industry: Sales
Email Support staff provides assistance to company customers via email. Key responsibilities for this role include developing customer relationships, solving customer issues, promoting products and services, maintaining their job knowledge, reporting to supervisors, and forwarding unresolved queries to specialists.
- Responding to customer queries in a timely and accurate way, via phone, email or chat
- Identifying customer needs and helping customers use specific features
- Analyzing and reporting product malfunctions
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
LOCAL GOVERNMENT UNIT OF POBLACION URDANETA CITY
(November 2015 – November 2023)
Appointed as the Barangay Treasurer/Barangay Administrator
Industry: Government
- Keeps custody of barangay funds and property and ensure the safety of cash, cash items and barangay records
- Collects all taxes, fees and other charges due and contributions accruing to the barangay and deposit the same with authorized depository bank
- Renders report on collections and deposit made
- Certifies to the availability of cash for the DV/Payroll presented
- Issues and signs checks for payment of obligations
- Renders the report on checks, cash and PCF disbursements
- Occasionally traveling off-site to deliver reports or files to other departments
- Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information
MOBIMONSTER – CANADA (ONLINE)
(APRIL 2013 - MAY 2015)
Senior Web Developer and Graphic Website Artist
Industry: Design and Web Development
A web developer is responsible for a website’s appearance. They make the website’s layout and integrate applications, graphics, and other content. In certain cases, a web developer could also write content for the site
- Build and optimize a secure web page for evolving business needs.
- Maintain communication with team members and supervisors concerning the direction of the website.
- Plans and illustrates concepts by designing rough layouts of art and copy regarding arrangement, size, type size and style, and related aesthetics
- Prepares final layout by marking and pasting up finished copy and art.
- Obtains final copy and art by operating typesetting, printing, and similar equipment and by making purchases from vendors when required.
FREELANCE GRAPHIC DESIGNER
(MARCH 2013 - PRESENT)
Graphic designers create visual communications such as adverts, branding, publicity materials and magazine layouts. Graphic designers (who may also be known as graphic artists) utilize graphic design skills to create media products such as magazines, labels, advertising and signage.
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