Profile Title

Jack of All Trades (Virtual, Customer Service Associate)

In Hamilton 3214, New Zealand

About Me

Objective

  • To leverage my extensive skills and experience in customer service, writing, and social media management
  • in a challenging role. I am highly adaptable, eager to learn, trainable and committed to contributing effectively to organizational success.


Objective

  • Has an extensive skills and experience in customer service, writing, and social media management, being a vritual assistant.
  • In a challenging role. I am highly adaptable, eager to learn, trainable and committed to contributing effectively to organizational success.


 

EDUCATION

HOLY CROSS OF DAVAO COLLEGE
📅 2001 - 2005
Took Bachelor of Arts Major in Mass Communication. Our course does not only cover broadcasting, writing, and reporting, but it also tackles Marketing, Business Planning, and even Theatrical Arts.

 

 

EXPERIENCES

VIRTUAL ASSISTANT / CUSTOMER SERVICE ASSOCIATE
EDROPSHIP EMPIRE
📅 2020 - Present

  • Do calls and chats to answer concerns of the client.

  • Part of the back-end profit team that provides extra income for the company.

  • Prepares reports for the CEO.

  • Manages eBay and Amazon Store health and other concerns.

 

REPORTER
SUPERBALITA DAVAO
📅 2009 - 2020

  • Wrote news articles covering different beats.

  • Anchored the online news segment Newsbits.

  • Served as host for the company’s online show Istorya Ta.

  • Managed the social media page.

 

DISC JOCKEY
96.3 STAR FM Davao
📅 2012 - 2013

  • Handled my own radio program.

  • Served as news writer/newscaster for top-of-the-hour news.

  • Did voice-overs for radio commercials and conceptualized s.

 

SKILLS

✔ Customer Service
✔ Admin Tasks
✔ Writing
✔ Problem-Solver
✔ Leadership
✔ Detail-Oriented

 

ACTIVITIES

  • Continue to learn and harness skills to be more efficient and effective in every task given.

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