I build the infrastructure that keeps one of the world's most trusted credit platforms running — reliably, securely, and at scale. Over 6 years at FICO, I grew from DevOps intern to Lead Engineer, owning platform infrastructure across three concurrent teams serving 20+ application development groups globally.

PROFESSIONAL SUMMARY

• DevOps & Platform Engineer with 6+ years of experience building and operating large-scale Kubernetes infrastructure at FICO.
• Architected a GitOps-based provisioning platform that drove a 95% reduction in deployment cycle time (3 days → 4 hours).
• Delivered USD $3M+ in annual infrastructure cost savings via FinOps tooling.
• Shipped the company’s Internal Developer Portal on Backstage.
• Recognised as a top 5% performer for two consecutive years.

PROFESSIONAL EXPERIENCE
Lead Engineer — DevOps & Platform | Fair Isaac Corporation (FICO), Bengaluru | July 2020 – Present
DevOps Associate (Jul 2020) → DevOps E1 (Jan 2022) → DevOps E2 (Jul 2023) → DevOps Lead (Jan 2025)

• Architected a GitOps-based self-service provisioning platform using Crossplane and ArgoCD, reducing deployment cycle time by 95% (3 days → 4 hours), eliminating manual infrastructure provisioning across all environments.
• Engineered an in-house FinOps cost monitoring platform combining Kubernetes resource metrics and AWS Cost Explorer APIs, enabling per-microservice chargeback billing — contributing to USD $3M+ annual infrastructure cost savings.
•  Designed and delivered an Internal Developer Portal (IDP) on Backstage, including UI pickers, scaffolding templates, dashboards, release catalog, and Kubernetes plugins.
• Implemented centralized observability using AWS Transit Gateway, VictoriaMetrics, Prometheus, and Grafana — improving uptime from 98.5% to 99.8%.
• Built and maintained 130+ Jenkins CI/CD pipelines, reducing operational effort by 75% and release time by 25%.
• Developed Kubernetes Admission Webhooks, Operators, and Custom Jobs for security, policies, and automation.
• Led AWS platform releases integrating VPC Network Firewall, Istio service mesh, and IRSA with zero downtime.
•  Integrated AquaSec and Black Duck into CI/CD pipelines and automated CVE remediation and audit logging.
• Led platform strategy across 3 teams and worked with 20+ application teams.
• Mentored 4 junior engineers and 3 interns; 2 were promoted.

TECHNICAL SKILLS

• Cloud & Containers: AWS (EKS, EC2, S3, IAM, VPC, Route53, CloudWatch), Kubernetes, Docker, Helm
• CI/CD & GitOps: Jenkins, GitHub Actions, ArgoCD, Ansible, BitBucket
• IaC & Platform: Crossplane, Terraform, CloudFormation, Backstage, Istio
• Observability: Grafana, Prometheus, VictoriaMetrics, AWS CloudWatch, OpenSearch, Kibana, Fluent Bit
• Security: AquaSec, Black Duck, AWS VPC Network Firewall, IRSA, CVE Remediation
• Languages: Python, Shell/Bash, GoLang
• Messaging & OS: Apache Kafka, Linux (Ubuntu, Amazon Linux)
• Version Control: Git, GitHub, BitBucket

CERTIFICATIONS
• Certified Kubernetes Administrator (CKA) – Udemy

EDUCATION
• Bachelor of Engineering, Computer Science — Chandigarh University, Chandigarh | 2016 – 2020

RECOGNITION
• Top 5% performer for two consecutive years at FICO; awarded ESOPs under reward program.
• Received Spot Award 12+ times for delivering high-impact projects ahead of schedule.