I help business owners stay organized, respond to customers professionally, and keep daily operations running smoothly. With experience in customer support, bookkeeping, administrative coordination, payment processing, records management, and office operations, I can support businesses that need reliable help handling client communication, documentation, and back-end tasks with accuracy and care.

PROFESSIONAL SKILLS

• Customer Support
• Email & Phone Support
• Administrative Support
• Customer Inquiry Handling
• Complaint Resolution
• Bookkeeping

TECHNICAL SKILLS

• Google Workspace (Docs, Sheets, Drive, Calendar)
• Database and Information Management
• Document Preparation
• Office Administration and Filing
• Office Equipment Operation (Printers, Scanners, Copiers)

WORK EXPERIENCE

Administrator

College of Information Sciences and Computer

Responsibilities:

• Oversee daily administrative procedures, manage reception areas, and ensure welcoming experience for clients and visitors.
• Maintain accurate physical and digital filing systems, database records and internal forms.
• Monitor inventory and order office supplies, tracking expenses to adhere to company budgets.
• Answer phone calls, emails, and other correspondence.
• Support HR tasks, such as maintaining employee records and onboarding new hires.

Bookkeeper

AFARBAMCO

Responsibilities:

• Maintain financial records and spreadsheets with Microsoft Excel.
• Resolved customer inquiries and complaints efficiently.
• Worked collaboratively to ensure timely and accurate service.
• Record daily financial transactions, including sales, purchases, receipts, and payments.
• Process accounts payable and accounts receivable.

Medical Office

Adventists Medical Center - Valencia

Responsibilities:

• Prepare and organize medical documents, correspondence, and reports.
• Register patients and update electronic medical records (EMRs).
• Maintain accurate and confidential patient records in compliance with privacy regulations.
• Coordinate referrals, laboratory requests, and follow-up appointments.

Assistant Wedding Coordinator

Maramag Wedding Decors

Responsibilities:

• Help prepare wedding timelines, checklists, and event itineraries.
• Coordinate vendor arrivals, setup, and breakdown on the wedding day.
• Welcome and assist guests, wedding party members, and vendors.
• Monitor the event schedule and help resolve any issues that arise during the event.
• Ensure the ceremony and reception run smoothly and on time.

EDUCATION

Central Mindanao University

Bachelor of Science in Office Administration

ADDITIONAL INFORMATION

Languages:

• English
• Filipino
• Cebuano