Flexible hard worker ready to learn success. Help clients reach their business goals and get a chance to benefit from my expertise so they enjoy peace of mind in both personal ans professional lives.

WORK EXPERIENCE

TELARUS
Oct 2022 - Jun 2023
Support Coordinator / Data Entry Specialist (Remote - Back Office - Freelance)

• Specializes in supporting the business process services team to deliver efficient and effective outsourced processes and services within a specific industry and functional area

• Utilizes Salesforce to validate and accurately enter customer data into the system

• Collects various types of data, such as bills, client info, financial statements, invoices, or receipts

• Ensures accuracy and completeness of data

• Organizes storage systems for easy access and retrieval of data

CONCENTRIX
Oct 2016 - Mar 2023
QuickBooks/Xero Support Technical Support Representative / Payroll Specialist / Content Moderator / Admin Assistant (Remote - Back Office Full Time)

• Technical support for QuickBooks Online, Desktop, and QuickBooks for Mac

• Expertise in helping and advice for hardware and software products

• Proficient in property researching, entering accurate data, diary planning, email and calendar management, scheduling, and confirming meetings effectively

• Documenting all construction activities and evaluating the progress of construction projects

• Payroll Specialist with strong mathematical and data entry skills

• Duties include checking timesheets, data entry, direct deposit handling, and processing paper checks

• Content moderation to review and remove offensive, inappropriate, and harmful user-generated content online

TELEPERFORMANCE
Oct 2015 - Oct 2016
Admin Assistant / Billing Specialist (Full Time)

• Manage account statuses and balances, identifying inconsistencies

• Issue invoices to clients and track amounts owed to ensure timely and full payment

• Update accounts receivable database with new accounts and missed payments

EDUCATION

UNIVERSITY OF CEBU
Bachelor of Secondary Education - Undergraduate

LINKS

• Facebook: https://www.facebook.com/rosemarjorie.verano?mibextid=lqqj4d

• LinkedIn: https://www.linkedin.com/in/rose-marjorie-abing-274299280/

LANGUAGES

• English

• Tagalog

• Cebuano

SKILLS

• Ability to work under pressure

• Salesforce

• Billing

• Telecommunications

• Data Entry

• Financial Statements

• QuickBooks (Accounting Software)

• Technical Support

• Accounts Receivable

• Spreadsheets

• Google Apps / Google Meet / Google Workspace / Google Suite

• Slack

• Gmail