Call Centre Agent Customer Service
posted 1 year agoCompleted
Categories
Remote Assistant
Remote Customer Service
Customer Service Management
Call Center Agent
Technical Support Representative
Total Price
- CAD 2 347.83 - CAD 2 900.00
Hourly Rate
- CAD 17.39 - CAD 19.13
Expected Hours
133
Project Length
- 12 months
Description
Education
- Secondary (high) school graduation certificate
Experience
- Will train
Benefits
- Dental plan
- Health care plan
- Vision care benefits
- Life insurance benefits
Tasks
- Answer inquiries and provide information to customers
- Participate in fundraising activities for charity or non-profit organizations
Computer and technology knowledge
- Internet
Type of experience
- Call centre
Area of specialization
- Fundraising
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
Own tools/equipment
- Computer
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
- Judgement
- Dependability
- Honesty
- Quick learner
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?
Job type:Full-time, Permanent
Work schedule:13:00 to 20:00
Workplace type:Virtual job
Start date:As soon as possible
Language:English
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