Line One Contact Centres Inc., 5155 130 Ave SE Suite 123, #315, Calgary, AB T2Z 0N3, Canada, 
Verification Level: 4/7Categories
Call Center Agent
-
Front Desk Associate or Receptionist
-
Member Services Specialist
Total Price
- CAD 2 711.30
Hourly Rate
- CAD 15.65
Expected Hours
173
Project Length
- 12 months
Description
Location:Virtual job based in Calgary, AB
Salary:$18.00 hourly for 30 to 40 hours per week
Job type:Full-time, Permanent
Work schedule:Morning, Day, Evening, Night, Weekend
Workplace type:Virtual job
Start date:2026-03-09March 9, 2026
Language:Bilingual
Positions available:6
Education
- Secondary (high) school graduation certificate
Experience
- 2 years to less than 3 years
Benefits
- Dental plan
- Health care plan
Asset languages
- Italian
- Spanish; Castilian
- German
- Norwegian
- Swedish
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Receive and log complaints
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Professionalism in customer service
- Provide customer service
Computer and technology knowledge
- Salesforce
- Database software
- Internet
- MS Outlook
- MS Office
- Electronic mail
Type of experience
- Call centre
Area of specialization
- Technical support
Security and safety
- Criminal record check
- Reference required
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Sitting
Own tools/equipment
- Cellular phone
- Computer
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
The job has no selected address
Remote
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