Collection and Customer service agent (Bilingual French and English)

Description

Job Deion

iFinance Canada, recently acquired by Iceberg Finance, is a company offering personal loans mainly in the medical field. It lends to consumers across Canada through its vast network of service providers and merchants, including thousands of medical, dental and veterinary clinics. Following this acquisition, the Iceberg Finance group finds itself amongst the 10 largest lenders in Canada in the specialized financing sector.

Our mission is to offer innovative and flexible financing solutions adapted to the changing and specific needs of our consumers and our business partners. We are recognized for our professional services and innovative approach.

What Will Your Mission Be?

• Responding to client calls and emails;
• Following up with clients who are behind on payments;
• Managing unpaid accounts;
• Initiating legal recovery procedures;
• Monitoring cases sent for legal proceedings;
• Researching client information for the application of judgments;
• Conducting follow-ups with automobile insurance in case of total losses;
• Coordinating with impound lots during automobile seizures;
• Performing follow-ups on cases sent to the investigation department.
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Are You Interested in This Challenge?

This Position Is for You If:

• You are Bilingual (FR\EN)
• You are interested in actively participating in the company’s activities;
• You are meticulous, rigorous, organized, and discerning;
• You have experience in customer service;
• You are comfortable with computer software;
• You have a collaborative spirit and enjoy teamwork.
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What Awaits You?

• Full-time position, 37.5 hours per week;
• Friendly work environment;
• Collective insurance, pension plan (REER), 3 weeks of vacation, and more.
• Hybrid work model (3 days in office)
• Superior benefits including extended health care
• RRSP program with company match


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Additional Information

• Sponsorship not available
• On-site work at the Vancouver office;


 

Do you want a stimulating work environment where you will be challenged to excel? This is exactly what Iceberg Finance Group has to offer! Send us your resume!

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