Customer Service Agent
posted 3 months agoCategories
Customer Service Management
Front Desk Associate or Receptionist
Technical Support Representative
Total Price
- CAD 4 220.00
Hourly Rate
- CAD 24.35
Expected Hours
173
Project Length
- 12 months
Description
Location:Virtual job based in Granby, QC
Salary:$20.00 to $28.00 hourly (to be negotiated) for 40 hours per week
Job type:Full-time, Permanent
Work schedule:Day, Overtime available
Workplace type:Virtual job
Start date:As soon as possible
Language:Bilingual
Positions available:2
Education
- Secondary (high) school graduation certificate
Experience
- 3 years to less than 5 years
Benefits
- Other benefits
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
Computer and technology knowledge
- Mac OS
- Shopify
- Zendesk
- Electronic mail
Area of specialization
- Technical support
Work conditions and physical capabilities
- Attention to detail
- Tight deadlines
Own tools/equipment
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
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