Customer Service Representative (Full-time)
posted 1 year agoCompleted
Categories
Customer Service Management
Technical Support Representative
Concierge
Front Desk Associate or Receptionist
Call Center Agent
Member Services Specialist
Social Media Customer Care Associate
Total Price
- CAD 2 365.22 - CAD 2 880.00
Hourly Rate
- CAD 14.78 - CAD 15.65
Expected Hours
160
Project Length
- 12 months
Description
Our team is looking for a Customer Service Representative to help serve a well-loved retail and hot food counter. This position requires individuals who are able to work with a diverse community of customers with respect and compassion. Successful candidates will have an enthusiastic outlook and willingness to learn about Hong Kong and Taiwanese cuisine and Cantonese language and culture.
Base pay is $17.40/hr, with an average of $4.00/hr in tips for a total of $21.40/hr on average.
Responsibilities:
- Process customer payments on POS
- Handle cash and card transactions
- Retrieve hot food from dim sum steamer
- Respond to customer questions regarding products
- Maintain cleanliness and order in the store
- Perform store opening/closing procedures
Requirements:
- Must be able to lift up to 35 lbs.
- Punctuality
- Spoken English and Cantonese are required, Mandarin is an asset
- Ability to read Chinese is an asset
- Prior experience in food service or retail is an asset
Job Type: Full-time
Pay: From $17.40 per hour
Expected hours: 30 – 35 per week
Benefits:
- Casual dress
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Supplemental pay types:
- Tips
Language:
- Mandarin (preferred)
- Cantonese (required)
Work Location: In person
Expected start date: 2024-07-02
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