Customer Service Representative (Full-time)

Description

Our team is looking for a Customer Service Representative to help serve a well-loved retail and hot food counter. This position requires individuals who are able to work with a diverse community of customers with respect and compassion. Successful candidates will have an enthusiastic outlook and willingness to learn about Hong Kong and Taiwanese cuisine and Cantonese language and culture.

Base pay is $17.40/hr, with an average of $4.00/hr in tips for a total of $21.40/hr on average.

Responsibilities:

• Process customer payments on POS
• Handle cash and card transactions
• Retrieve hot food from dim sum steamer
• Respond to customer questions regarding products
• Maintain cleanliness and order in the store
• Perform store opening/closing procedures

Requirements:

• Must be able to lift up to 35 lbs.
• Punctuality
• Spoken English and Cantonese are required, Mandarin is an asset
• Ability to read Chinese is an asset
• Prior experience in food service or retail is an asset

Job Type: Full-time

Pay: From $17.40 per hour

Expected hours: 30 – 35 per week

Benefits:

• Casual dress
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Morning shift
• Weekends as needed

Supplemental pay types:

• Tips

Language:

• Mandarin (preferred)
• Cantonese (required)

Work Location: In person

Expected start date: 2024-07-02

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