8225 Main St Vancouver BC V5X3L7, 
Verification Level: 4/7customer service representative supervisor
posted 2 years agoCompleted 
Categories
Customer Service Management
-
Technical Support Representative
-
Concierge
-
Front Desk Associate or Receptionist
-
Call Center Agent
-
Member Services Specialist
-
Social Media Customer Care Associate
Total Price
- CAD 4 869.57
Hourly Rate
- CAD 30.43
Expected Hours
160
Project Length
- 12 months
Description
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
Asset languages
- Mandarin
- Cantonese
- Tagalog
Tasks
- Authorize routine deposits and withdrawals
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers' training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Organize and maintain inventory
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Keep maintenance reports and documentation
Supervision
- Customer service clerk
- 5-10 people
- Working groups
Computer and technology knowledge
- MS Office
Work conditions and physical capabilities
- Attention to detail
- Overtime required
- Work under pressure
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Financial benefits
- Bonus
- Commission
Other benefits
- Free parking available
- Parking available
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