300 Kingsway, Vancouver, BC V5R 5W2, Canada, 
Verification Level: 4/7Categories
Hotel Management
-
Hotel Reception
-
Room Service
-
Hotel Executive Chef
Total Price
- CAD 2 608.70
Hourly Rate
- CAD 21.74
Expected Hours
120
Project Length
- 12 months
Description
Location: Vancouver
Salary: $19.00 hourly for 20 to 30 hours per week
Job type: Part-time leading to full-time, Casual
Work schedule: Early morning, Morning, Day, Evening, Night, Weekend, Shift, On call, Flexible hours, To be determined
Workplace type: On-site only
Start date: As soon as possible
Language:English
Positions available:2
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
- 1 year to less than 2 years
Work setting
- Hospitality industry
- Urban area
- Hotel, motel, resort
- Various locations
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Lightspeed
Security and safety
- Bondable
- Vulnerable sector check
- Credit check
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
Address of the job
-
300-3665 Kingsway #300, Vancouver, BC V5R 5W2, Canada
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