Maintenance Manager, Americas

Description

Full job deion

We are looking for a Maintenance Manager - North America.

If you are passionate about Maintenance, Operations and leading a team during a high growth phase, please read and apply to join our global maintenance team!

Welcome to Chrysos - Where Innovation Meets Mining Excellence

At Chrysos, we're a team of dedicated scientists, engineers, and industry experts on a mission to revolutionize the global mining landscape. Our cutting-edge technology, PhotonAssay™, has transformed the way we analyze precious metals like gold, making us leaders in the field.

About the role

As the Maintenance Manager - North America, you will be responsible for overseeing and managing all aspects of maintenance operations across our North American sites. You will lead a team of maintenance specialists to optimize equipment reliability, minimize downtime, and support our business objectives. This position is critical to ensuring safety, teamwork, and customer satisfaction.

Key Interactions/ Relationships:

• Report directly to the Maintenance Manager - Global.
• Member of the local leadership team.
• Interact with various teams across the business.
• Engage closely with customers on the maintenance and technical support of the PhotonAssay™ systems.

Responsibilities and contribution

• Manage the maintenance and technical support of PhotonAssayTM systems within North America.
• Lead and manage the North American maintenance team.
• Follow, develop and implement systems and processes to ensure high-availability operations of Chrysos installations in North America.
• Develop and maintain systems to provide responsive and flexible customer service, providing support for clients via on-site visits, telephone, email and remote computer access for troubleshooting and performance checks.
• Support deployment teams installing and commissioning of new PhotonAssayTM systems.
• Work with manufacturing and product development teams to deliver improvements in safety, reliability, and serviceability.
• Work with current operations and maintenance personnel to build knowledge of the PhotonAssayTM technology, including assisting with short-term provision of on-site service.
• Assist with the writing of product documentation and manuals and the delivery of customer training.
• Ensure accurate and complete records are kept for maintenance events and faults.
• Prepare and send monthly reports to customers, and present to site managers monthly.
• Contribute to monthly PhotonAssay Performance Reports for Global.

Skills, Competencies and Experience required.

• A tertiary qualification in engineering, science, mining, or a related technical discipline.
• Previous experience in an engineering maintenance manager role, developing and implementing maintenance processes and leading a team of service engineers, in applications requiring very high equipment availability.
• Team leadership in a diverse environment, potentially across international operations.
• Familiarity with the mining industry and laboratory or mine-site operations, in particular mine-site safety, and reporting requirements.
• Demonstrated experience in fault finding in electrical, electronic, or mechanical systems.
• Hands-on experience in one or more of the following areas: mechanical maintenance and repairs; basic electronics; engineering drawing and design.
• Strong customer service and problem-solving skills, customer service and field service experience in mining, mining services, mineral processing, or related industries an asset.
• Able and willing to travel and work across North America, including at remote locations such as mine sites.
• Excellent written and verbal communication skills, including preparation of technical documentation and processes.
• Familiarity with office productivity software such as SharePoint, MS Office suite and web applications.
• Current drivers’ license and passport.

Personal attributes

• Safety is non-negotiable: We prioritize safety as a non-negotiable value; providing training, resources, and continually improving procedures to drive and maintain a safety-first culture for our team, our customers, and the communities within which we operate.
• We work as one united team: By nurturing a culture of trust, respect, and accountability, along with open communication, collaboration, and even a dash of humor, we create an inclusive environment where fairness and equality are paramount. We value diversity and embrace every team member’s unique identity and voice. Together, we are committed to achieving our aspirations, recognizing that working as a unified team is the key to turning them into reality.
• Innovation with empathy and impact: We are committed to making a positive impact on the world through meaningful, environmentally aware innovation. We embrace change and disruption with enthusiasm and welcome these events as opportunities for revolutionizing industries through new ways of thinking and working. We never accept the adage “That’s the way it’s always been done.”
• Partner for values-driven growth: We drive sustainable growth and deliver incremental benefit to our customers, communities, and other stakeholders through open and collaborative partnerships with values-based organizations. We confirm that our actions are consistent with our principles and ensure that trust, respect, and integrity remain central to all our internal and external relationships.

Why Join Us: Your Rewarding Career Awaits

At Chrysos, we value our team members and offer a supportive and dynamic work environment.

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Paid time off
• RRSP match
• Vision care
• Work from home

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Vancouver, BC V6B 2B7 (required)

Work Location: In person

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