Membership Manager

Description

GENERAL PURPOSE OF POSITION:

Primarily responsible for recruiting new members and retaining existing ones. Develop and lead membership drives, plan membership events, create and implement outreach strategies in order to expand membership base or engage with existing members.

• Leveraging data insights to drive platform growth and member engagement
• Promoting and acquiring new memberships through direct business-to-business contact or referrals
• Tracking and analyzing membership statistics based on key quantitative metrics
• Presenting sales, revenue and expenses reports and realistic forecasts to the management team
• Identifying emerging trends and market shifts while being aware of new products and competition status
• Developing and implementing a membership strategy to achieve organizational goals and revenues
• Implementing marketing processes and automation to increase membership acquisition and retention
• Attaining sales and membership goals
• Contributing to marketing strategy development

REQUIREMENTS:

(Minimum required education and/or formal training, knowledge, skills, experience)

Bachelor's degree or an associate's degree in marketing, education, business, communications, or a related field

Experience in sales management, leadership, customer service, marketing campaigns, and data analysis

Minimum five (5) years experience in a management role, preferably in the retail environment.

Excellent interpersonal, organizational, and problem-solving skills

Excellent communication, presentation and influencing skills, as well as strong business sense and industry expertise

Commitment to continuous education

Reliable transportation required.

Only suitably qualified candidates will be acknowledged.

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