Records Assistant

Description

About The Role

Performs complex and specialized clerical functions related to the creation and maintenance of accurate undergraduate student records, acts as an expert and resource person for inquiries from students, staff and faculty on registration, grading, transfer credit, fee assessment, deadlines, graduation processing and related university policies and procedures. Acts as a resource person for our partner institutions and processes records related to students in partnership programs. Reviews and processes a variety of forms and documents while checking for correct application of procedure and accuracy. Provides guidance and subject matter expertise to undergraduate program assistants, advisors, and student services information assistants at the University on matters related to transfer credit, registration, student exceptions to degree progress reports, NCAA compliance and graduation.

Qualifications

High school graduation and one year of post-secondary education, including training in word processing, database and spreadsheet applications. Minimum 3 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.
 

• Ability to use enterprise level information systems (e.g., PeopleSoft, SIMS, or equivalent) at an intermediate level.
• Good knowledge of undergraduate institution regulations, programs, policies and procedures.
• Ability to use word processing and spreadsheet applications (e.g., Word and Excel) at an intermediate level.
• Excellent oral, written and intercultural communication skills.
• Ability to perform data entry tasks and complete processes with a high degree of accuracy.
   

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):
 

• 3 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Funding for professional development expenses*
• And more!
• Prorated for part-time employees
   

Additional Information
For external candidates, the starting salary is the first step of the salary range.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

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