SAP iXp Intern User Assistance Developer

Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About The SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

• Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
• Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
• Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
   

What You’ll Do

Position title: SAP iXp Intern - User Assistance Developer

Location: Waterloo, ON

Expected start date to end date: September 2025 - December 2025

Work hours: 40 hours per week desired

• Improve, update, and correct existing documentation
• Gather information and learn complex technical concepts by speaking with developers, reading existing documentation, and experimenting with our software
• Work as part of a writing team where you adhere to a common style and work with other writers to write, edit, and review topics
• Write in a DITA XML environment
   

What You Bring
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

The Successful Applicant Must Have The Following Skills

• Excellent writing, communication, and interpersonal skills
• Attention to detail and ability to meet deadlines
• Reliability with a strong ability to work independently
   

Additional Assets

• Knowledge of accepted technical writing principles and practices
• Experience with XML authoring tools
• Familiarity with database concepts
   

If you possess these skills and have the desire to work with an industry innovator, we want you to join our team!

Meet your team

The User Assistance team is an integral part of the Engineering Team. We develop the information critical to our customers' success with our products. Our deliverables include blogs and videos as well programming guides, installation guides, user guides, administration guides, online help, and more. Work closely with professional writers and software developers to gain a real understanding of software documentation and user assistance. This position is challenging and rewarding, so come prepared to do real work, contribute to the success of an industry leader, and take pride in your accomplishments.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

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