Categories
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Social Media Customer Care Associate
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Remote Social Media Manager
Total Price
- CAD 55 000 - CAD 70 000
Hourly Rate
- CAD 26 - CAD 33
Expected Hours
- 2 118
Project Length
- 12 months
Description
Eclipse360 is an award winning, Victoria-based advertising agency, who’s dedicated team punches well above its weight. We are passionate marketers that love creating unique, engaging campaigns for our clients that genuinely connect with their audiences. We aren’t your typical “sigma-grindset” agency that chews through employees. We’ll invest in your growth through mentorship, continuing education and providing opportunities for you to shine.
The role of the Social Media & Account Manager is responsible for leading the overall direction and execution of organic social media strategy, as well as the contribution to day-to-day account management of digital advertising campaigns. The successful candidate’s goal is to provide best in class expertise and recommendations that drive performance. This role requires the person to work as part of a small team and collaborate with other departments to deliver amazing campaigns and marketing solutions.
This role is set up to be a hybrid in-office position with the aim of coming into our amazing downtown office three days a week. We are looking for a fun, quirky and passionate team player who has the chops to add value to the work we do. There’s plenty coming back your way with
Eclipse360 giving enticing perks like an annual fitness allowance, health & dental and a monthly employee benefit program.
Key Responsibilities:
● Develop and lead organic social media strategies, including content calendars, post scheduling, and community engagement.
● Regularly perform keyword research, negative keyword checks, and campaign optimizations.
● Generate ad and SEO copy for frequent updates and campaign improvements.
● Maintain detailed campaign and budget schedules, ensuring efficient tracking and management.
● Generate client reports, maintaining uniformity and accuracy.
● Collaborate across departments to create compelling marketing campaigns and creative assets.
● Assist in website content creation and maintenance, using WordPress.
● Act as the primary point of contact for clients, ensuring their needs and expectations are effectively communicated and managed throughout the project lifecycle.
● Monitor and manage project timelines, budgets, and deliverables to ensure client satisfaction and project success.
● Collaborate with clients to understand their goals and develop strategic plans that align with their business objectives.
Required Experience:
● Experienced in using Google Sheets or Excel.
● Familiar with scheduling and task manager software (Clickup, Asana, Function Point, etc.)
● Social media management experience (portfolio preferred).
● 3+ years in a client facing account management role.
Desired Skills:
● Post-secondary education in marketing/advertising or relevant experience.
● Strong acumen in social media as a marketing tool, especially Instagram and TikTok.
● Proficient in content creation tools (Canva, Adobe Express).
● Basic knowledge of WordPress and web content creation.
● Excellent communication, analytical, and creative problem-solving skills.
● Ability to work well in a team and manage multiple projects.
Benefits:
● Extended Health & Dental Benefits
● $500/year Healthy Living Account
● Flex time for personal needs
● Paid week off between Christmas and New Year
● Performance-Based Recognition Program
● Competitive salary based on experience
Tell us why you're excited to join our team! Please forward your Resume and Cover Letter
(addressed to Charlie Marshall, Floor Manager) to: [email protected]
We appreciate all applications but will only respond to qualified candidates. No phone calls or recruiters, please.
Job Type: Full-time
Salary: $55,000.00-$70,000.00 per year
Benefits:
- Dental care
- Extended health care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Experience:
- Marketing: 3 years (required)
Ability to Commute:
- Victoria, BC V8W 1C7 (required)
Work Location: Hybrid remote in Victoria, BC V8W 1C7
Address of the job
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Victoria, BC V8W 1C7, Canada
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