Categories
-
Customer Service Management
Total Price
- CAD 4 480 - CAD 4 640
Hourly Rate
- CAD 28 - CAD 29
Expected Hours
- 160
Project Length
- 12 months
Description
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work setting
- Coffee shop
- On-site customer service\
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Hire food service staff
- Ensure food service and quality control
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Establish work schedules
Supervision
- 5-10 people
- Food service counter attendants and food preparers
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
Personal suitability
- Client focus
- Excellent oral communication
- Flexibility
- Team player
- Initiative
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Other benefits
- Parking available
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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