5041 Mainway, Burlington, ON L7L 5H9, Canada, 
Verification Level: 4/7Categories
Technical Support Representative
-
Customer Service Management
-
Call Center Agent
Total Price
- CAD 5 391.30
Hourly Rate
- CAD 31.30
Expected Hours
172
Project Length
- 12 months
Description
Location:Virtual job based in Burlington, ON
Salary:$36.00 hourly for 40 hours per week
Job type:Full-time, Permanent
Workplace type:Virtual job
Start date:As soon as possible
Language:English
Positions available:1
Education
- Secondary (high) school graduation certificate
Experience
- 2 years to less than 3 years
Benefits
- Dental plan
- Health care plan
- Vision care benefits
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Answer inquiries and provide information to customers
Computer and technology knowledge
- iOS
- Networking software
- Mac OS
- MS Windows
- Zoho CRM
Work conditions and physical capabilities
- Fast-paced environment
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
The job has no selected address
Remote
Similar Jobs
-
CUSTOMER SERVICE TRAVEL AGENT Vancouver
Hourly Rate: 22.00 Total Price: 3000.00 Expected Hours: 136
1122 Mainland St #315, Vancouver, BC V6B 5L1, CanadaIncenta Marketing compensation: $35,000 per year employment type: full-time experience level: mid level job title: Sales Professional We are seeking an enthusiastic and ...
Incenta Marketing
-
Customer Service Representative Call Centre
Hourly Rate: 20.00 Total Price: 3400.00 Expected Hours: 170
RemoteLocation:Virtual job based in St. Catharines, ON Salary:$20.00 to $24.00 hourly (to be negotiated) for 40 hours per week Job ...
Inspire Direct Marketing
-
Call Centre Agent Technical Support
Hourly Rate: 18.00 Total Price: 3118.00 Expected Hours: 173 RemoteLocation:Virtual job based in Calgary, AB Salary:$18.00 hourly for 25 to 40 hours per week Job type:Part-time leading to full-time, ...
Line One Contact Centres Inc
-
Technical Support Supervisor
Hourly Rate: 48.00 Total Price: 8320.00 Expected Hours: 173 1118 Alberni St unit 200 300, Vancouver, BC V6E 1A5, CanadaLocation:Vancouver Salary:$80,080.00 to $99,840.00 annually (to be negotiated) for 40 to 50 hours per week Job type:Full-time, Permanent Work schedule:Overtime ...
Weta FX
