In my current role as a Pianist and Piano Instructor at Key Mobile Music, I have honed my ability and learning experiences to meet individual needs, which translates seamlessly into ensuring clients feel heard and valued during the scheduling process. My experience as an Administrative Assistant, first with Union Company Limited and subsequently at Hong Kong City Hall, has equipped me with the skills necessary to manage multiple tasks efficiently—from answering phone calls and directing inquiries to maintaining organized records and documentation. I pride myself on my proactive approach, ensuring that every detail is addressed promptly and effectively.

I am particularly drawn to this position because it aligns perfectly with my strengths. My proficiency in Microsoft Excel and Word will allow me to maintain schedules and assist with administrative tasks efficiently. Additionally, my strong organizational skills and ability to multitask will enable me to manage the demands of scheduling appliance installation appointments and coordinate with installers seamlessly.

Moreover, my role as an Assistant Merchandising Manager has cultivated my ability to develop productive relationships and communicate clearly. I understand the importance of addressing customer concerns and inquiries in a professional and friendly manner, ensuring a smooth and positive experience for every client.

Work History

2023-11 – Current

Pianist (Piano Instructor)
Key Mobile Music / Musicworks Canada

• Tailoring each student's learning path based on their individual needs, goals, and skill level

• Communication with families: Maintaining open communication with parents or guardians about student progress, goals, and any concerns

2023-01 – 2023-07

Administrative Assistant
Union Company Limited

• Answering phone calls, directing inquiries, taking messages, responding to emails promptly

• Scheduling appointments, meetings

• Creating, editing, and formatting documents, reports

• Greeting visitors, directing them to appropriate personnel

2022-12 – 2023-01

Administrative Assistant
Hong Kong City Hall

• Answering phone calls, directing inquiries, taking messages, responding to emails promptly

• Scheduling appointments, meetings

• Ordering and maintaining office supplies

• Greeting visitors, directing them to appropriate personnel

• Inputting data into spreadsheets and databases

• Creating, editing, and formatting documents, reports, presentations

2021-12 – 2022-11

Assistant Merchandising Manager
Rejs Global Limited
Hardline – 40%, Softline – 60%

• E-Commerce follow-up for hardware such as kitchenware, outdoor equipment

• Home Textiles order follow-up in-season pricing strategies, production plan, and on-time delivery

• Planned sales cycles using product marketing, prospecting, and merchandising

• Executed in-season pricing strategies, promotions, and markdowns to reach financial targets

• Analyzed trends and conducted research to determine seasonal merchandise direction

• Researched new vendors, acquired samples, and negotiated merchandise deals

• Serviced accounts to enhance product awareness

• Developed merchandise plans to purchase sought-after items and increase sales

• Optimized store displays via strategic merchandising

• Reduced costs through streamlined contract bidding and procurement

• Developed productive relationships with key account holders

• Assessed areas of service concern and developed improvement plans

2021-06 – 2021-12

Senior Sourcing Specialist
Meijer Sourcing Company
Softline (Kids wear – Girls: Knit 60%, Woven 40%)

• Evaluated new suppliers to reduce risks and improve visibility

• Supported gross profit goals through negotiation and cost control

• Facilitated supplier development programs

• Participated in cross-functional innovation activities

• Researched vendors to secure cost-effective pricing

• Managed supply base in support of cost, quality, and delivery goals

• Identified new items to meet department needs

• Developed sourcing strategies and improved procurement processes

• Maintained effective vendor relationships

• Managed cost reduction projects for budget goals

• Built long-term supplier partnerships

2009-05 – 2020-10

Senior Merchandiser
Tendam Global Fashion Retails
Softline (Ladies wear – Woven 70%, Knit 30%)

• Drove operational improvements for savings and profit margins

• Maintained excellent attendance

• Entered employee information for onboarding

• Implemented cost-saving initiatives

• Collaborated with team for target achievement

• Developed meeting communications

• Resolved conflicts and negotiated agreements

• Delivered timely services to customer locations

• Improved task efficiency through skill development

• Conducted research and presented results

• Prepared various reports and documents

• Used critical thinking for decision-making

• Created Excel spreadsheets for reporting

2007-08 – 2009-04

Trims Merchandiser
Beximco Company Limited

• Performed day-to-day duties accurately

• Maintained consistent attendance

• Applied new skills for productivity

• Built effective working relationships

• Used Excel for reporting

• Collaborated with team for results

• Negotiated conflict resolution

• Followed COVID-19 safety protocols

• Delivered excellent customer service

• Used Microsoft Word for communications

• Worked well under pressure

• Contributed to team communications

• Promoted safe work environment

• Exceeded goals with prioritization and work ethic

Education

2023-05 – 2025-05

Diploma – Business Administration
Norquest College (Edmonton, Canada)

1999-09 – 2000-06

Higher Diploma – Business
YMCA College Of Careers (Hong Kong)

1994-09 – 1999-06

Form 1 – Form 6 (Grade 7 - Grade 12)
New Method College (Hong Kong)

Certifications

• Piano – Royal Academy of Music Grade 1 - Grade 8

Skills

• Vendor relations – Excellent

• Procurement – Very Good

• Pricing structures – Very Good

• Supply Chain Management – Very Good

• Purchasing – Good

• Documentation skills – Good

• Price negotiation – Very Good

• Price dispute resolution – Good

• Supply chain planning – Good

• Vendor relationship management – Very Good

• Effective communication – Very Good

• Self-Motivated – Very Good

• Clerical Support – Very Good

• MS Office – Excellent

Software Proficiency

• Centric – Excellent

• Bamboo Rose – Excellent

• Nexus – Excellent

Languages

• Cantonese – Excellent

• English – Very Good

• Mandarin – Very Good

• Spanish – Average