With over 5 years of experience as a virtual assistant, I'm here to provide you with exceptional support in all your virtual and administrative needs. Whether you're a personal brand or a business brand, I've got you covered.

One thing you can count on is my top-notch customer service. I take pride in delivering a seamless experience for all my clients, and I'm confident that you'll enjoy working with me.

My approach to work is centered around my commitment to my customers and ensuring they receive a high level of service. I'm highly motivated, technologically proficient, and possess excellent communication skills. 

I'm well-versed in popular CRM tools like 
✅ Hubspot
✅ Intercom
✅ Zendesk
✅ AnyDesk
✅ Slack
✅ Trello, and 
✅ Skype.

Here are some of the services I offer:

✅ As a customer service representative, I'll handle all your customer inquiries and provide prompt and professional responses.

✅ I will assist you as a virtual assistant in managing your calendar, scheduling appointments, and helping with general administrative tasks.

✅ If you need help with social media management, I can take care of content creation, scheduling posts, and engaging with your audience.

✅ Email management and marketing is another area I specialize in, ensuring your inbox is organized and crafting effective email campaigns.

✅ Lead generation and general research are tasks I excel at, helping you gather valuable information and insights.

✅ I'm skilled in writing and following up on emails, making sure your communications are clear, concise, and impactful.

✅ If you need assistance organizing files, folders, and emails, I've got the expertise to streamline your digital workspace.

✅ Setting up meetings between clients and coordinating with suppliers and customers are tasks I handle with efficiency.

✅ Whether it's processing customer questions via email or chat, I'll ensure timely and accurate responses.

✅ Community management is another area where I can provide support, engaging with your online community and fostering a positive environment.

Please don't hesitate to reach out to me. I'll be sure to respond to your inquiries as promptly as possible.

Rest assured, I offer a 
✅ 100% client satisfaction guarantee and a 
✅ 100%commitment to delivering quality work.

SUMMARY

• Proficient with the use of Google Workspace Tools/ Customer services CRM Tools/Social media scheduling tools like HubSpot, Buffer, and Meta Business Suite
• Energetic, Proactive, and an Excellent English Writer
• Professional Virtual Assistant with Social Media Management Experience
• Audio/Video and Reel Editor with Adobe, CapCut, and VN
• Graphic Design/Carousel Creator with Canva

EDUCATION

NTA, Television College. Jos, Nigeria

• Diploma, Television Production (October 2016 – November 2018)
• BA, Television Production (Mass Communication) (December 2018 – May 2022)

WORK EXPERIENCE

Social Media Manager/Strategist
@TROI Global - Remote (FB, Instagram, LinkedIn & Twitter)

• Write and create engaging content for all social handles
• Manage online community and engagement
• Create appealing visual content with Canva and Adobe

Social Media Manager/Virtual Assistant
@Greyfortemedia / @Darnley Uche - Remote (FB, LinkedIn, Instagram, Twitter)

• Created and curated content for both personal and business brands
• Generated leads for voice training through outbound marketing
• Designed effective graphics with Canva and edited videos
• Engaged in outbound marketing to generate leads
• Email/Project Management

Executive Virtual Assistant/Social Media Assistant
Hue Seth Show / HUEMAN Media (US Brand) - Remote (LinkedIn, Facebook, TikTok & YouTube)

• Created and edited video content for podcast promotion on all social media platforms
• Designed content on Canva, scheduled posts, and built audience relationships online
• Designed digital marketing plans/materials for promotions
• Email management; sent emails to guests for the podcast series
• Content and project management using Notion software

VOLUNTEER ACTIVITIES

Volunteer at TCLI (Thinking Cap Literacy Initiative)

• Actively serving as a social media manager in promoting the NGO’s activities and maximizing social media for visibility and project awareness

SKILLS

• Social Media Management
• Writing & Editing
• Google Workspace Tools
• Project Management

INTERESTS

• Reading
• Nature and Wildlife
• Community Development

LANGUAGES

• English - Native
• Hausa - Native
• Pidgin English - Conversational