Profile Title
Logistics Track and Trace Coordinator
In Metro Manila, PhilippinesAbout Me
I am a well-experienced Customer service Operations Supervisor, Coach and Mentor. I've handled Sales, Billing, Retention and Technical campaigns during the height of my career for more than 6 years. In addition, I've been a Customer Service Executive for an e-commerce company. I handle all-around tasks such as: receiving incoming calls, answering live chat inquiries, shopify management, content management, Amazon buyer messages and etc.
Professional Skills
- Logistics and freight coordinator
- Shopify customer service
- Amazon and Walmart seller central inbox moderation
- Closing PayPal and Stripe disputes
- Email and live-chat support
EMPLOYMENT HISTORY
Lead Generation, Job Heron LLC
(MAY 2023 — MARCH 2024)
Logistics Coordinator, Origin Transport LLC
(FEBRUARY 2022 — MARCH 2023)
Shopify CS Executive, Yeouth - Kevgo Brands LLC
(JUNE 2019 — JANUARY 2022)
Operations Supervisor, Transcom Worldwide INC - Comcast
(OCTOBER 2013 — FEBRUARY 2019)
EDUCATION
BS - ECE, University of Saint La Salle, BACOLOD CITY (Capital)
Graduate, Diploma
Electronics and Communications Engineering
SKILLS
- Computer Skills
- Communication
- Ability to Work in a Team
- Microsoft Office
- Knowledge of Warehouse and Transportation
- Operations
- Fast Learner
- Communication Skills
- Ability to Work Under Pressure
- Customer Service
- Coordination Skills
Service Calendar
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