Highly skilled and resourceful virtual assistant with expertise in administrative support, financial management, and customer service. Adept at handling email and calendar management, data entry, social media coordination, and research. Strong multitasking abilities with a keen eye for detail and efficiency. Passionate about optimizing workflows, streamlining operations, and providing top-tier support to businesses and entrepreneurs. Proficient in Microsoft Office Suite, Google Workspace, and project management tools. Committed to delivering quality results with professionalism and reliability.

Key Skills

• Administrative Support & Data Entry
• Email & Calendar Management
• Customer Service & Communication
• Bookkeeping & Financial Management
• Social Media Management
• Graphic Design (Beginner)
• Research & Report Writing
• Microsoft Office Suite & Google Workspace
• CRM & Project Management Tools
• Time Management & Organization

Work Experience

Finance Intern | Gold Crown Beverages

• Assisted in bookkeeping, invoice processing, and financial record-keeping.
• Conducted financial analysis and prepared reports for senior management.
• Managed data entry tasks with high accuracy and efficiency.
• Communicated with vendors and stakeholders regarding financial transactions.

Accounts Assistant | Gold Crown Beverages

• Processed financial transactions and maintained accurate account records.
• Assisted in preparing financial reports and reconciliation statements.
• Provided administrative support, including document preparation and filing.
• Coordinated meetings and scheduled appointments for the finance department.

Accountant Attaché | National Treasury, State Department of Planning and Finance
[Include Start - End Date]

• Assisted in financial data analysis and budget tracking.
• Prepared financial reports and managed documentation.
• Conducted research to support financial planning and policy development.
• Managed emails, calendars, and scheduling for senior finance officers.

Virtual Assistant (Freelance)

• Managed administrative tasks for clients, including scheduling and email management.
• Provided customer support via chat, email, and calls.
• Assisted in data entry, research, and report preparation.
• Handled social media management, content scheduling, and engagement.
• Created simple graphics and branding materials for clients.

Education

• Bachelor's Degree in Commerce, KCAU (2023)
• Certification in Virtual Assistance (ALISON)
• Certification in Graphic Design (ALISON)

Tools & Software Proficiency

• Microsoft Office Suite (Excel, Word, PowerPoint)
• Google Workspace (Docs, Sheets, Drive, Calendar)
• Canva
• Trello, Asana, Slack
• QuickBooks
• CRM Systems (HubSpot, Zoho)

Certifications & Training

• Virtual Assistance Training (ALISON)
• Graphic Design Basics (ALISON)
• Financial Accounting & Bookkeeping (KCAU)

Additional Information

• Strong problem-solving and organizational skills.
• Excellent written and verbal communication.
• Ability to work independently and meet deadlines.
• Passionate about continuous learning and skill development.