Profile Title

Professional Social Media Manager

In Lagos, Nigeria

About Me

I am a professional and Google certified digital marketer.

 

CAREER OBJECTIVE

  • Experienced social media and email marketing manager with a proven track record in developing and executing successful marketing strategies.
  • Skilled in content creation, analytics, community management, email campaign design, and segmentation.
  • Seeking to leverage my expertise to enhance brand presence and engagement.
  • Passionate about staying ahead of marketing trends and utilizing innovative approaches to achieve business objectives.

 

EXPERIENCE

Social Media & Email Marketing Manager

UniPayment (Crypto Payments Gateway) (Aug 2023 – Dec 2024)

  • Develop and execute comprehensive social media and email marketing strategies.
  • Create, curate, and manage engaging content for social media platforms.
  • Design and implement effective email marketing campaigns.
  • Monitor and analyze social media and email marketing performance metrics.
  • Engage with followers and respond to social media interactions.
  • Maintain and grow the email subscriber list.
  • Collaborate with the marketing team on integrated campaigns.
  • Stay up-to-date with the latest social media and email marketing trends.
  • Plan and execute social media advertising campaigns.
  • Optimize email campaigns for maximum deliverability and engagement.
  • Conduct A/B testing on email campaigns.
  • Manage social media content calendars and email campaign schedules.
  • Coordinate with influencers and brand ambassadors.
  • Ensure brand consistency across all social media and email communications.
  • Conduct competitor analysis for social media and email marketing efforts.

 

Virtual Assistant

Unscheduled Lifestyle (May 2024 – October 2024)

Forex, Futures, and Trading Support:

  • Assisted with onboarding new users to trading platforms (e.g., Tradovate, Forex VPS).
  • Provided support and guidance on the use of Unscheduled algo and indicator tools.
  • Responded to user inquiries regarding trading and investing.

Social Media Management:

  • Managed and grew social media presence on Facebook, LinkedIn, Twitter, and Instagram.
  • Created and scheduled engaging content aligned with the brand voice.
  • Interacted with followers, responded to comments, and managed direct messages.

Customer Relationship Management (CRM):

  • Maintained and updated customer databases using CRM tools.
  • Tracked customer interactions and conducted timely follow-ups.
  • Supported the development and execution of email marketing campaigns.

Email and Administrative Duties:

  • Managed email communications and responded promptly to inquiries and support requests.
  • Coordinated meetings, webinars, and virtual events.
  • Performed administrative tasks, including document preparation and data entry.

Customer Service:

  • Provided exceptional customer service by addressing concerns and troubleshooting issues.
  • Analyzed customer feedback to improve services and enhance user experience.

Skool Platform Management:

  • Managed the Skool community, ensuring an engaged and active user base.
  • Moderated discussions and coordinated with content creators to provide valuable resources.

 

Social Media Manager

Joseph King Agency (Digital Marketing Agency) (Aug 2022 – May 2023)

  • Develop and implement comprehensive social media strategies to achieve business objectives.
  • Create and manage engaging content on social media platforms (Facebook, Instagram, Twitter, LinkedIn).
  • Monitor and respond to social media interactions, engaging with followers to build a strong community.
  • Analyze social media performance metrics and adjust strategies to improve results.
  • Collaborate with the marketing team to align social media content with overall marketing campaigns.
  • Stay up-to-date with the latest social media trends, tools, and best practices.
  • Plan and execute social media advertising campaigns to increase reach and engagement.
  • Manage social media content calendars and ensure timely delivery of posts.
  • Conduct competitor analysis to identify opportunities for improvement.

 

EDUCATION

  • Meta Certificate in Social Media Marketing (April 2024) – Professional Certificate
  • Google Career Certificate in Digital Marketing and E-commerce (July 2023) – Professional Certificate
  • Centre for International Advanced and Professional Studies (December 2019) – Professional Diploma in Business Development
  • Federal Polytechnic Ilaro, Ogun State (September 2018) – HND. Electrical Engineering

 

INTERESTS

  • Business Management and Development
  • Customer Relationship Management
  • Digital Marketing and E-commerce

 

SKILLS

  • Social Media Strategy
  • Content Creation
  • Analytics and Reporting
  • Communication
  • Advertising Campaigns
  • Community Management
  • Influencer Coordination
  • Project Management
  • Crisis Management
  • SEO Knowledge
  • Customer Service
  • Creative Thinking
  • Scheduling and AI Tools Proficiency

 

REFEREES

  • Available upon request

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