Made sure every guest felt welcomed from the mcment they walked in. managing seating smoothly and setting the stage for a great dining experience.
Kepi the reservation system running like clockwork, making sure everyone got seated quickly and efficiently.
Was always ready to help guests with questions about the menu, the hotel, or anything they needed to know about the area.
Took pride in keeping the host areo cleon and organized, creating a welccming atmosphere.
Worked closely with the servers and other team members to make sure everything ran smoothly for our guests.
Loved sharing my knowledge of the menu and helping guests find the perfect dish.

 

KEY COMPETENCIES

• Leadership
• Team-work
• Self-learnerTime
• Pressure-handling
• Cash Handling
• Customer Service
• Management
• Multitasking

Work Exprience 
Host/ Hostess August 2024- November 2024

• Made sure every guest felt welcomed from the moment they walked in. managing seating smoothly and setting the stage for o great dining experience.
• Kept he resetvation system running like clockwork, making sure everyone got seated quickly and efficientty.
• Was always ready to help guests with questions about the menu, the hotel, or anything they needed to know about the area.
• Took pride in keeping the host area clean and organized. creating a welcoming atmosphere.
• Worked closely with the servers and other team members to make sure everything ran smoothly for our guests
• Loved sharing my knowledge of the menu and helping guests find the perfect dish.

Jam Jar (Mumbai, India)       April 2024 - July 2024

Host/ Hostess

• Focused on giving every guest a warm welcome and managing the seating efficiently. making sure their dining experience got Ott to a good Start  Handled reservations carefully. making sure we maximized seating and minimized wait times.
• Was always happy to answer quest questions and provide helpful information about the restaurant, tho hotel, and the Surrounding area.
• Made Sure the host arca was always clean and tidy. creating a pleasant environment for Cueryone.
• Enjoyed working as part of the team to provide top-notch Sen.'ice to our guests.
• Was passionate about the menu and enjoyed helping guests Choose dishes th%' would love.

SKILLS & EXTRA ACTIVITIES

Guest Relations Management

• Customer Service Excellence
• Hospitality and Etiquette
• Conflict Resolution and Problem-Solving
• Handling Customer Complaints
• Creating Positive Guest Experiences
• Organized and volunteered in hosting Events for 1 year

EDUCATION & CERTIFICATIONS

• Masters In Business Administration University Of Canada West, 2026
• Bachelor of Management Studies Mumbai University