I am an experienced General Virtual Assistant with nearly two years of providing comprehensive administrative support. My key skills include email and calendar management, light bookkeeping, graphic design, and basic video editing skills, with proficiency in tools like Canva, Photoshop, and Filmora.

I’ve also contributed to marketing efforts by developing funnels and basic email automation using tools like ClickFunnels and ConvertKit. I’m also proficient in improving process efficiency, updating SOPs, payroll processing, data entry, and human resources. I am highly organized, tech-savvy, and adept at problem-solving, working well both independently and within teams.

WORK EXPERIENCE

The Impact Academy- Virtual Admin Assistant

London, United Kingdom- December 2022 - July 2024

• Administrative Support: Managed email communications, meeting minutes, and provided excellent administrative assistance as assigned by the executives.
• Email Management: Created a new process that improved our email management by decreasing the rate of missed correspondence by 90%, improving overall communication efficiency.
• Calendar Management: Managed client appointments, and the availabilities of the CEO and the Managing Director ensuring zero scheduling conflicts.
• Data Entry: Accurately tracked daily metrics and monthly business metrics.
• Organization: Organized all files in the Admin department and updated SOPs and standard email templates reducing the time spent searching for files by 70%.
• Marketing: Developed marketing funnels using ClickFunnels and GoHighLevel including basic email automation using ConvertKit contributing to increase in lead conversion rates.
• Headed the editing of YouTube videos and thumbnails, and designed newsletter improving brand consistency

Tranion Staff

Tranion Proofreader - June 2023 - August 2023

• Proofread details in both human and AI-generated transcribed audio and ensured confidentiality.

TOOLS PROFICIENCY

• Administrative Tools: Google Workspace, Microsoft Office, Zoho, Calendly, Stripe, Wise, TutorBird, Zoom, Vimeo, WhatsApp, ChatGPT, and Perplexity.ai.
• Project Management: ClickUp, Monday.com, and Asana.
• Design & Video Editing: Canva, Photoshop, Lightroom, Filmora, De, Capcut.
• Marketing and Automation: ClickFunnels, Go High Level, ConvertKit, FB Many Chat and ChatGPT.

CORE COMPETENCIES

• Graphic Designing Basic Video Editing Funnel Building
• Administrative Support Process Improvement File Organization
• Light Bookkeeping Data Entry Research