Categories
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Customer Service Management
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Technical Support Representative
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Concierge
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Front Desk Associate or Receptionist
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Call Center Agent
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Social Media Customer Care Associate
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Member Services Specialist
Total Price
- CAD 48 000.00 - CAD 55 000.00
Hourly Rate
- CAD 23.00 - CAD 26.00
Expected Hours
- 2 102
Project Length
- 12 months
Description
tentree is a lifestyle apparel company based out of Vancouver, Canada that plants ten trees for every item purchased. Our apparel is one of the most sustainable available today and we’re ranked as one of the top apparel brands as recognized by B Corp and Textile Exchange. Since our start in 2012, we have planted over 105 million trees around the world, and we’ve set our sights on planting 1 billion by 2030. By combining social and environmental consciousness with apparel, we empower our customers to have a direct impact on saving the planet through intentional purchasing.
Who are we looking for?
As an Assistant Merchant, you will report directly to the Merchant and play a crucial role in supporting the Merchandising Department. We are looking for an individual who is proactive, detail-oriented, and an excellent communicator, ready to contribute to our team’s success. Your responsibilities will include sales analysis, reporting, and accurate data entry, all while collaborating with cross-functional teams to ensure the Go-To-Market (GTM) calendar is effectively followed.
In this dynamic position, you will work closely with the Merchant to manage day-to-day business needs, identify growth opportunities, and develop profitable exit strategies. With your strong analytical abilities and entrepreneurial spirit, you will help maximize sales and advance the tentree brand.
What will you be doing?
Pre-Season Line Planning
- You will research marketplace trends and competitive analysis
- You will assist the Merchant in proposing line architecture for future seasons, leveraging sales data and marketplace positioning to inform strategic decisions
- You will oversee all merchandising-related data entry for new seasons in PLM and Line Architecture
- You will quantify proposed seasonal buy and reorder opportunities
- You will partner with cross-functional teams to develop and execute capsule collections and seasonal drop initiatives
- You will organize the sample process for quarterly reviews and checkpoint meetings, facilitating effective communication and decision-making
- You will collaborate with cross-functional teams to ensure the seasonal wholesale catalogue is executed accurately and on time, maintaining high standards of quality and consistency
In-Season Analysis
- You will pull sales reports as needed and support the Merchant in reviewing performance metrics to identify trends and areas for improvement
- You will offer informed recommendations to the Merchant regarding markdown strategies, increased sales opportunities, new product launches, and key promotional events
- You will assist the Merchant with day-to-day business needs, ensuring smooth operations and responsiveness to challenges
- You will work to develop a comprehensive understanding of the open-to-buy process and overall buying strategies
- You will coordinate key checkpoint meetings with cross-functional partners, ensuring that all GTM calendar milestones are achieved on schedule
- You will actively manage all PLM merchandising information by style
- You will collaborate with the Production team to ensure timely delivery of products, maintaining alignment with merchandising strategies
- You will regularly review the company website, focusing on product merchandising, image usage, layout, and content to ensure an engaging customer experience
Post-Season Inventory Analysis
- You will support in the execution of monthly and quarterly post-season recaps, identifying what worked, what didn’t, and what was learned
- You will collect feedback from cross-functional teams regarding past season performance across all channels
- You will assist the Merchant in formulating key seasonal takeaways and actionable items, translating insights into strategies for future seasons
- You will brainstorm with cross-functional teams to continuously improve and streamline processes and communication
Requirements
Professional Requirements:
- Proven experience in a merchandising, retail, or related role, demonstrating a strong understanding of sales analysis and product management
- Familiarity with business systems and applications (PLM is an asset)
- Proficient with Microsoft Excel, Google Suite, email and internet applications
- Excellent sense of style, colour and trends; focus on sustainability is a bonus
Personal Strengths:
- Ability to work in a confidential environment and demonstrate good judgement in dealing with proprietary information
- Ability to work in a fast-paced environment and meet tight deadlines
- Possess excellent communication and interpersonal skills
- Ability to work independently and as part of a team; a proactive self-starter
- Must be organized and pay close attention to detail
Benefits
- Extended healthcare plan
- Generous paid days off
- Ability to work from home occasionally
- Opportunities for training and development
- Employee discounts
A typical hiring range for this position is $48,000-$55,000 CAD per year with the final salary offer based on your qualifications, job-related skills, and relevant experience. In addition, tentree's total rewards offering also includes comprehensive benefits, inclusion in our bonus program, a certified inspiring workplace, and exclusive perks to reward your exceptional performance and contributions.
tentree is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment is decided on the basis of qualifications, merit, and business needs.
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