Gatineau, Québec, Canada, 
Verification Level: 4/7Customer Service Adviser
posted 1 year agoCategories
Customer Service Management
-
Front Desk Associate or Receptionist
-
Social Media Customer Care Associate
-
Call Center Agent
Total Price
- CAD 2 000.00
Hourly Rate
- CAD 15.65
Expected Hours
127
Project Length
- 12 months
Description
Location: Virtual job based in Western Quebec
Salary :$16.25 to $18.00 hourly (to be negotiated) for 10 to 30 hours per week
Job type: Part-time leading to full-time, Temporary
Work schedule: Day, Weekend, On call, Flexible hours
Workplace type: Virtual job
Start date: As soon as possible
Language: Bilingual
Positions available: 1
Education
- Secondary (high) school graduation certificate
Experience
- 7 months to less than 1 year
Benefits
- Bonus
- Commission
- Gasoline paid
- Mileage paid
- Other benefits
Tasks
- Develop communication strategies
- Implement communication strategies and programs
- Produce informational materials to increase awareness of services available
- Publicize activities, workshops, meetings and other events for fundraising or information purposes
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Co-ordinate special publicity events and promotions
- Conduct public opinion and attitude surveys
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Maintain and manage digital database
- Copywrite
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Student status
- Full time enrollment
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Quick learner
The job has no selected address
Remote
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