Categories
Customer Service Management
Concierge
Front Desk Associate or Receptionist
Call Center Agent
Total Price
- CAD 3 162.61
Hourly Rate
- CAD 18.26
Expected Hours
173
Project Length
- 12 months
Description
Location:Virtual job based in Vaughan, ON
Salary:$19.00 to $21.00 hourly (to be negotiated) for 35 to 40 hours per week
Job type:Full-time, Permanent
Work schedule:Day, Evening, Night, Weekend, Flexible hours
Workplace type:Virtual job
Education
- Secondary (high) school graduation certificate
Experience
- Will train
Benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Group insurance benefits
- Life insurance benefits
- RRSP benefits
- Other benefits
Work setting
- Urban area
- Business sector
- Private sector
- Private company, corporation or industry
- Private business
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Answer clients' inquiries and provide information
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Electronic mail
Type of experience
- Call centre
Security and safety
- Credit check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Dependability
- Honesty
- Quick learner
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