Front Desk Attendant

Description

Status: Permanent, Part-time

Range: $23.42 to $25.00

Location: Pacific Coast Apartment

Schedule: Friday, Saturday, Sunday 2300-0700

Job Summary:

In a manner consistent with the Coast’s mission, philosophy, policies and objectives and under the direction of the Housing Manager the Front Desk Attendant is responsible for monitoring the Front Desk/Reception area of the building.

Typical duties include • Greeting guests and tenants • Ensuring and enforcing community rules • Managing keys and sign in roster • Interacting with tenants and performing security duties for the facility such as monitoring the front door • Patrolling, checking that doors and windows are secure • Performing reception type duties such as directing calls, receiving and relaying messages, engaging visitors, clients and guests and responding to in person enquiries in a professional courteous manner • Providing building information to clients such as the safety systems, guest and visitor protocols • Allowing safe and timely access and egress to the building and fulfilling • Responsible for other related duties as assigned

Job Qualifications * Required Qualifications Grade 12 education or equivalent, a Certificate in Building Service or a Security Guard Training Certificate from a recognized college or equivalent combination of education, training and 6 months experience are required. A First Aid Certificate and a Ministry of Justice Criminal Record clearance are required. Knowledge and Abilities • Ability to work with people with a mental illness. • Ability to communicate effectively, both verbally and in writing. • Physical ability to carry out the duties of the position. • Ability to work independently and in cooperation with others. • Ability to operate related equipment. • Ability to organize and prioritize. • Ability to establish and maintain rapport with clients. • Ability to observe and recognize changes in clients.

Shift Rotation and Schedule:

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