South Vancouver Physiotherapy Clinic
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Employer
South Vancouver Physiotherapy Clinic

350 Southeast Marine Drive #10, Vancouver, B.C., Canada,

GMT-06:00

Verification Level: 4/7

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About the employer

We’re proud of the experienced, caring staff who work together to ensure the best care for your injury and recovery. ...

Front Desk Receptionist

posted 1 week ago

Categories

Total Price

  • CAD 2 880.00 - CAD 3 050.00

Hourly Rate

  • CAD 18.00 - CAD 19.00

Expected Hours

  • 160

Project Length

  • 12 months

Description

South Vancouver Physiotherapy Clinic is a multidisciplinary clinic providing services in South Vancouver. Our team consists of experienced and dedicated healthcare professionals (Physiotherapists, Massage Therapists and Kinesiologists).

We are looking for a part-time 15-30 hours a week) front desk admin/receptionist who is passionate about helping clients with their personal injuries. The successful candidate will participate in administrative support for the clinic. They will operate independently in a way that upholds the values of the clinic, and provides optimal patient care in an enjoyable workplace.

Responsibilities include but are not limited to:

  • Participate in daily administrative operations of clinic: Assist with day-to-day clinic needs such as providing customer service to patients, assisting with general administrative duties, scheduling patient appointments and preparing treatment rooms
  • Interacting with clients and fielding patient inquiries
  • Booking appointments in person, by phone and email
  • Accepting payments and submitting insurance coverage
  • Responding by phone and email
  • Scanning and filing confidential documentation
  • Preparation of necessary paperwork
  • Corresponding with third-party insurers with regards to treatment coverage
  • Treatment room/equipment cleaning and preparation
  • Inventory checks/restocking
  • Other various jobs to help the clinic run smoothly
  • Be willing to work mornings, evenings, weekends and occasional overtime if required
  • Willing to work in a busy and sometimes stressful environment, while attending to the many competing interests of patients, staff and clinicians.

We are looking for an individual with the following skills/attributes:

  • Customer-service oriented
  • Responsible and keen to ensure that all duties are executed well
  • High attention to detail
  • Above-average computer skills (typing speed of minimum 50 wpm)
  • Organized and trustworthy (able to handle cash and confidential information)
  • Ability to work independently and proactively
  • Capable of multitasking in a fast-paced environment
  • Excellent English language skills (both spoken and written)
  • Ability to establish priorities, work independently and proceed with objectives with minimal supervision
  • Ability to exercise accuracy, confidentiality, tact, and discretion
  • Strong computer literacy and proficiency (MS Office, EMR software experience an asset)
  • Efficient with strong time management skills, organizational skills and the ability to prioritize independently.
  • Outstanding interpersonal and communication skills both verbal (written, phone, and in-person)
  • Strong customer service skills (working with difficult clients including conflict resolution)
  • Strong task prioritization and organizational skills

Experience required:

  • Experience with Medical or booking software
  • Customer service.
  • Previous receptionist experience and/or sales experience.
  • Proficient with technology/computers as well as Google drive and Microsoft Office.

Note:

  • Experience with Jane app software is an asset.
  • Preference will be given to individuals who are looking for longer-term employment and live close by.
  • Please complete the Indeed Customer Service skills Assessment and be sure to include a Cover Letter with your Resume by email at [email protected]

Job Types: Part-time, Permanent

Salary: $18-19 per hour

Job Types: Part-time, Permanent, Casual

Benefits:

  • On-site parking

Schedule:

  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (required)
  • Reception and sales: 1 year (preferred)
  • administrative assistant: 1 year (preferred)
  • Jane app janeapp: 1 year (required)
  • receptionist: 1 year (required)

Work Location: In person

Address of the job

  • 350 Southeast Marine Drive #10, Vancouver, B.C. V5X 2S5, Canada

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