Senior Manager, Marketing and Communications
posted 3 months ago

Description

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees), the 2020 List of Best Workplaces Managed by Women, and the 2021 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

JOIN OUR TEAM!

We are looking for an energetic leader with excellent interpersonal and relationship-building skills to lead the Marketing and Communications team! The ideal candidate brings a track record of success in a leadership role from a multifaceted, large, and complex non-profit organization – ideally where program delivery, stakeholder relationships, and development of revenue and funding have been a focus. Not sure if you're 100% qualified? We encourage you to apply anyway!

POSITION FUNCTION:

Reporting to the Director of Strategic Engagement & Partnerships the Senior Manager, Marketing & Communications develops, coordinates, and executes the organization-wide communications and marketing strategy. The position leads a team responsible for MOSAIC communications and marketing activities, proactively working towards increasing the brand recognition of MOSAIC and ensuring consistent and professional internal and external messaging.

KEY DUTIES AND RESPONSIBILITIES:

• Lead and support the Marketing and Communications team to develop and articulate the department's strategic framework
• Act as a trusted advisor to the senior leadership and executive team on internal and external marketings and communications issues
• Cross-collaborate and partner with internal and external stakeholders
• Create and foster a cohesive team and promote a positive work environment that encourages innovation and collaboration
• Integrate change management practices with communication and marketing plans, when needed
• Create, implement, and measure the success of a comprehensive communication strategy and public relations program that will enhance MOSAIC’s profile and position within the community
• Develop MOSAIC’s desired image and profile and ensure consistent communication of the profile and brand internally and externally
• Develop and oversee a strong social media strategy, building MOSAIC’s profile on key social media platforms
• Develop and oversee a robust strategy and process for MOSAICS’s public media relations
• Liaise with existing contacts from media groups and develop new relationships with diverse media groups (e.g., traditional, digital, and community-based groups)
• Develop and implement a corporate communication strategic plan
• Oversee the implementation of communications plans for key signature events and campaigns
• Act as a media spokesperson for the organization as needed, provide and/or coordinate interviews and press releases as the first point of media contact
• Stay informed of community issues and funding opportunities; where possible, identify potential strategic alliances and partnerships to influence change
• Develop, coach, and support team members

QUALIFICATIONS:

• Post-secondary degree, diploma, or certificate in communications, journalism, marketing, and/or comparable combination of experience and education.
• Minimum 5 to 7 years of experience in marketing and communications; leading all aspects of developing and managing communications strategies including e-strategies and paid advertisements;
• Experience in media relations;
• Experience in development of systems, processes, and procedures;
• Knowledge in communications and branding for non-profit organizations;
• Collaborative and relationship building skills
• Critical thinking and analytical skills
• Public Speaking and presentation skills
• Conflict Resolutions skills
• Excellent communication skills, both written and verbal
• Project Management skills
• Interpersonal skills
• Organized and able to set priorities and meet deadlines
• Knowledge in social media platforms; YouTube, AI, MS Office suite, publishing software (e.g., CS Illustrator or InDesign), web languages, database software; Search Engine Optimization (SEO); and standard office equipment.

HOURS:

full-time position

The successful candidate may be permitted to work in a hybrid work model (a combination of in-office and remote work).

The successful candidate must be able to commute to the boundary location.

BENEFITS:

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.

DEADLINE: ongoing until filled

IMPORTANT NOTES:

• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as the Right to a Respectful Workplace and Code of Conduct. As of September 18, 2023, MOSAIC’s HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore, until further notice, employees are no longer required to provide proof of vaccination. However, should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace, MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties.

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