Senior Retail Director Canada West

Description

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

our culture
lululemon is a community of individuals as distinct as the products that we create. Together, we are focused on wellbeing, fun, and being in connection with others as we seek personal and professional growth, bringing our unique culture to the world. We are a team of committed people who care deeply for each other, believe anything is possible, and relentlessly pursue our growth together.

a day in the life
The Senior Retail Director is responsible for overseeing all retail operations of a geographic area (e.g., region, country) and consulting cross-functionally to shape and own a pillar of the retail business. Senior Retail Directors are responsible for coaching and developing people, including Regional Managers and newer peer leaders. They are leveraged to represent the Vice President and lululemon, as needed. They drive implementation of business strategy, processes, and initiatives to ensure a consistent level of performance in lululemon stores. In addition, Senior Retail Directors leverage key metric insights to monitor progress toward financial and business objectives and create and execute a real estate growth strategy.

key responsibilities
 

• Manage and grow a dispersed, diverse team of retail leaders through hiring, regular check-ins, holding people accountable to goals and targets, and cooperatively defining development opportunities and career paths.
• Consult with senior leaders and cross-functional Store Support Center (SSC) partners on department-level operational priorities and strategy for a pillar of the retail business.
• Shape and influence strategy and initiatives to drive growth for a pillar of the retail business.
• Create, drive, and execute market growth strategy, including through periodic review and planning processes.
• Drive consistency in performance across lululemon stores in market by developing and implementing business processes and procedures.
• Ensure financial goals are met by monitoring key metrics to recognize shortfalls and growth opportunities and create or implement solutions.
• Build retail leader capabilities and skillsets, including providing exposure to next role for high-performing retail leaders and providing newer peer leader support to grow through onboarding and initial time in role.
• Represent the Vice President as delegated, host visitors and senior leaders, and represent lululemon in key high-profile events in market.

qualifications
 

• Must live-in or relocate to Vancouver
• The expected work schedule can vary based on company needs
• Work may occur in the evenings, on weekends, or during holidays
• Bachelor’s degree or equivalent
• 4+ years in a leadership role for a group of stores and/or retail operations (multi-unit)
• 10 years retail store and/or store operation experience

job assets (i.e., nice to have, not required)
 

• Education: MBA or equivalent post graduate degree in business, marketing, retail, or related field
• Experience:
• Leading and building retail in growth
• Developing and leading other multi-unit leaders

what we look for
 

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment
• Business Acumen: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)
• Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
• Drive/Entrepreneurship: Takes initiative to ensure the success of the business and drives toward accomplishing big goals; is innovative and owns results
• Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives
• Strategic Thinking: Considers the lasting implications of decisions; sets a plan and makes decisions aligned with company strategy, vision, and values
• Change Management Leadership: Leads others through change processes and uncertainty
• Planning & Organizing: Plans and organizes work in a clear and efficient manner, aligned with priorities
• Interactive Communication: Conveys information effectively and understands information shared while interacting with others

work context (e.g., environment, interactions, physical)
Work is accomplished as part of a team, also independently, and using a computer or other technical devices for extended periods
Work occurs at varying retail locations, requiring some travel.

In keeping with our mission, please connect with us at [email protected] if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.

must haves
 

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $208,800 - $274,100; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
 

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement
This role is classified as Remote - Field Based under our SSC Workplace Policy: Field/Community-based work is necessary or important within a designated area, with relevant travel required. The Senior Retail Director in this role will support stores and travel to the following areas: British Columbia, Alberta, Saskatchewan, and Manitoba.

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