Chad Management Group
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Employer
Chad Management Group

21 St Clair Ave E suite 1000, Toronto, Ontario M4T 1L9, Canada,

Verification Level: 4/7

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0

Money
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0

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About the employer

Chad Management Group (CMG) is a National Executive Recruitment organization.  We have been in business for over 40 years, specializing in ...

Tech Account Manager Retail Vertical

posted 2 weeks ago

Categories

Total Price

  • CAD 7 229.57

Hourly Rate

  • CAD 41.74

Expected Hours

  • 173

Project Length

  • 12 months

Description

 

Our client is a rapidly growing technology company focused on the Retail Vertical.  They are seeking an Account Manager to join their team.

 

Role and Responsibilities:

  • Client Relationship Management:Building and nurturing strong relationships with clients, understanding their needs, and ensuring they are satisfied with the company's services or products.
  • Communication and Collaboration:Serving as the primary point of contact for clients, effectively communicating with them, training and collaborating with internal teams to address their needs.
  • Problem Solving:Addressing client issues and concerns promptly and effectively, finding solutions and assistance on the Software to ensure client satisfaction.
  • Sales and Growth:Identifying new business opportunities within existing accounts, developing strategies to increase revenue, and potentially closing new sales deals.
  • Reporting and Analysis:Tracking account performance, preparing sales reports, and analyzing data to identify trends and opportunities for improvement.
  • Account Planning:Developing and implementing account plans to achieve specific goals, such as increasing revenue.

 

Skills and Qualities:

Strong Communication Skills:
Excellent verbal and written communication skills are essential for effectively interacting with clients and internal teams.

Customer Service Skills:
The ability to handle client inquiries, address concerns, and ensure customer satisfaction.

Relationship Building:
The ability to build and maintain strong relationships with clients, fostering trust and long-term partnerships.

Analytical Skills:
The ability to analyze data, identify trends, and develop strategies to improve account performance.

Problem-Solving Skills:
The ability to identify and resolve issues effectively, ensuring client satisfaction.

Organizational Skills:
The ability to manage multiple accounts, track performance, and prioritize tasks effectively. 

The job has no selected address Remote

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