Categories
Administrative Finances
Administrative Management
Administrative Services
Administrative Support
Office Management
Office Worker
Construction Management
Other in Construction & Trades
Total Price
- CAD 7 229.57
Hourly Rate
- CAD 41.74
Expected Hours
173
Project Length
- 12 months
Description
Our client is a rapidly growing technology company focused on the Retail Vertical. They are seeking an Account Manager to join their team.
Role and Responsibilities:
- Client Relationship Management:Building and nurturing strong relationships with clients, understanding their needs, and ensuring they are satisfied with the company's services or products.
- Communication and Collaboration:Serving as the primary point of contact for clients, effectively communicating with them, training and collaborating with internal teams to address their needs.
- Problem Solving:Addressing client issues and concerns promptly and effectively, finding solutions and assistance on the Software to ensure client satisfaction.
- Sales and Growth:Identifying new business opportunities within existing accounts, developing strategies to increase revenue, and potentially closing new sales deals.
- Reporting and Analysis:Tracking account performance, preparing sales reports, and analyzing data to identify trends and opportunities for improvement.
- Account Planning:Developing and implementing account plans to achieve specific goals, such as increasing revenue.
Skills and Qualities:
Strong Communication Skills:
Excellent verbal and written communication skills are essential for effectively interacting with clients and internal teams.
Customer Service Skills:
The ability to handle client inquiries, address concerns, and ensure customer satisfaction.
Relationship Building:
The ability to build and maintain strong relationships with clients, fostering trust and long-term partnerships.
Analytical Skills:
The ability to analyze data, identify trends, and develop strategies to improve account performance.
Problem-Solving Skills:
The ability to identify and resolve issues effectively, ensuring client satisfaction.
Organizational Skills:
The ability to manage multiple accounts, track performance, and prioritize tasks effectively.
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