3127 Swallow Pl, Abbotsford, BC V2T 5K9, Canada, 
Verification Level: 4/7User Support Technician
posted 6 months agoCategories
Remote Customer Service
Customer Service Management
-
Call Center Agent
-
Front Desk Associate or Receptionist
-
Technical Support Representative
Total Price
- CAD 5 391.30
Hourly Rate
- CAD 31.30
Expected Hours
172
Project Length
- 12 months
Description
Location:Virtual job based in Abbotsford, BC
Salary:$36.70 hourly for 40 hours per week
Job type:Full-time, Permanent
Work schedule:Early morning, Morning, Day, Evening
Workplace type:Virtual job
Start date:As soon as possible
Language:English
Job Requirements
Education
- College/CEGEP
Experience
- 2 years to less than 3 years
Work setting
- Telecommunications industry
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Personal suitability
- Client focus
- Efficient interpersonal skills
- Organized
- Team player
- Ability to multitask
Employment terms options
- Early morning
- Evening
Employment terms options
- Morning
- Day
The job has no selected address
Remote
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