Categories
-
Office Management
Total Price
- CAD 3 200
Hourly Rate
- CAD 20
Expected Hours
- 160
Project Length
- 12 months
Description
We are currently seeking a Guest Service Lead to join us at Stanley Park Brewing Restaurant & Brewpub in Vancouver!
Located at the Beach Avenue entrance of Stanley Park, our Brewpub & Restaurant is nestled amongst the pitch & putt, lawn bowling and tennis courts, and just steps away from some of the best recreational trails and viewpoints in Vancouver.
This is a fixed-term opportunity ending October 15th, 2024, with the opportunity for an extension. Part-time and full-time opportunities are available!
As a Guest Service Lead, you are responsible for creating a world-class guest experience from the moment our guests arrive at the Host Stand. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.
As a Guest Service Lead, you will:
- Create and maintain the flow of the restaurant. Create and maintain the flow of guests into the restaurant to ensure our Culinary & Service teams can deliver an exceptional product.
- Work with technology to enhance the guest experience. Support the teams around you using guest interaction technologies including Skip the Dishes, Door Dash, OpenTable and more.
- Create authentic connections in every interaction. Elevate the guest experience through fun, engaging and meaningful conversations with guests.
- Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills and be empowered to make decisions for you and your team members.
- Listen to your guests’ comments and queries. Resolve customer complaints, requests and queries as they arise.
Terms of Employment
- This is a seasonal opportunity ending October 15, 2024, with the opportunity for an extension
- Hours and shifts may vary. Includes working evenings, weekends and holidays.
- Compensation is $20.00 per hour plus gratuity share and free meal each shift
- Part-time or Full-time (up to 40 hours per week) flexible schedule with the ability to work days, nights, weekends and holidays
- Anticipated start date March/April
REQUIREMENTS
- Proven ability to make decisions and empower others
- A passion for hospitality and creating unforgettable experiences
- A desire to learn and grow through personal and career development
- A minimum of one year in a guest services supervisory role
Joseph Richard Group is a collection of unique hospitality ventures owned by André Joseph Bourque and Ryan Richard Moreno. With first-class offerings, an acclaimed culinary team, and a genuinely kind-hearted service team, our mission is to make this your moment!
To learn more about this location, please visit: https://www.stanleyparkbrewing.com
Similar Jobs
-
Vice President of Marketing
Hourly Rate: 38.00-53.00
Total Price: 80000.00-110000.00
Expected Hours: 2087
Company Background Pentland’s Prosthetic & Orthotic Services Inc. (DBA “Pentland’s Prosthetics & Orthotics Clinic”) has been serving the Province of ...
-
Fisheries Manager of Musqueam
Hourly Rate: 40.00-51.00
Total Price: 80500.00-102000.00
Expected Hours: 2005
About Musqueam We are traditional hən̓q̓əmin̓əm̓ speaking people. Today, we are a strong, growing community of over 1,300 members. We ...
-
Film Production Manager/ Instructor
Hourly Rate: 28.00-35.00
Total Price: 60000.00-73000.00
Expected Hours: 2111
Job Overview: The role of a Film Production Manager is crucial in any film production, and it becomes even more ...
-
General Manager
Hourly Rate: 38.00-45.00
Total Price: 80000.00-95000.00
Expected Hours: 2108
Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be ...