Lead Engineer, Digital Workplace
posted 1 month ago

Description

How Does The Role Impact The Organization?

The Lead Engineer plays a crucial role in ensuring the stability, integrity, and efficient operation of technology systems that enable business operations at Raymond James. This person will apply proven communication, analytical, and problem-solving skills to support various IT capabilities, including but not limited to:

• Technical Leadership and Guidance
• Project Management and Delivery
• Security Implementation and Compliance
• System Automation and Efficiency
• Monitoring and Performance Management

What Will Your Role Be Responsible For?

• Providing technical leadership and guidance to other engineers to ensure operational excellence for digital workplace services.
• Collaborating with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Participating in the service development lifecycle to deliver or enhance digital workplace and platform capabilities.
• Steering projects to ensure delivery of business value.
• Planning and implementing system automation for better efficiency.
• Monitoring and testing system performance, preparing and delivering system performance statistics and reports.
• Installing, configuring, testing, and securing operating systems, application software, and system management tools.
• Leads implementation efforts for security initiatives and resolutions resulting from internal and external assessments.
• Participating in security reviews and audits to assess the effectiveness of security controls and recommend improvements.
• Collaborating with cross-functional teams to ensure compliance with industry regulations and standards.
• Assessing the need for any security reconfigurations (minor or significant) and executing them if required.
• Continuously monitoring emerging security threats and technologies to proactively adapt security measures and strategies.
• Implementing and performing server and device management security audits, system backup procedures, and other recovery processes.
• Providing critical tier 3 support when needed and/or in an on-call rotation.
• Undertaking other digital workplace and platform accountabilities as assigned.

What Can You Expect From Us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What Do We Expect From You?

• 7+ years of related industry experience
• Post-secondary education in information systems or equivalent, or an equivalent combination of education, training, and relevant experience (e.g., certifications such as MCSE/MCSA, VCAP).
• Experience in system development and testing, including Enterprise Security and Financial Service domains.
• Enterprise Implementation and Change Management experience.
• Identity Management Solutions experience, including Active Directory LDAP, Exchange (on-prem and cloud), and ServiceNow.
• Experience with Group Policies.
• Systems and Applications monitoring and alerting experience with tools like DataDog, Solarwinds Orion, and Splunk.
• Proficiency in ing languages such as PowerShell.
• Strong knowledge of Windows operating systems, Citrix, Zerto, Virtualization, cloud computing software (VMWare, M365, AWS services), and infrastructure design.
• Demonstrated commitment to a security mindset, with experience implementing security controls, assessing security risks, and ensuring compliance with industry standards and regulations.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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