Store Manager
posted 2 years agoCompleted
Categories
Customer Service Management
Technical Support Representative
Concierge
Call Center Agent
Member Services Specialist
Social Media Customer Care Associate
Front Desk Associate or Receptionist
Product Manager
Specialised Managenent
Other in Management / Business
Supervisor
Total Price
- CAD 62 608.70
Hourly Rate
- CAD 30.43
Expected Hours
2 057
Project Length
- 12 months
Description
Essential Job Functions
Through recruitment, education, and motivation, you will be expected to lead, support, and maintain an enthusiastic staff that understands what it means to provide a fantastic customer experience.
You will guide the direction of the store based on insight, industry trends and historical data, as well as your 10+ years of experience in a business-focused retail environment. Your goal is to produce a successful and profitable store that can continue to thrive and add value. You must be able to enthusiastically achieve the following:
· Manage and lead a team of up to 30 staff (hiring, training, scheduling, performance management, etc.)
· Oversee the merchandising and presentation of products, ensuring that the store is clean, visually appealing, well-organized, and well-stocked at all times.
· Receive merchandise shipments and ensure that they are accurately recorded in our POS (Lightspeed)
· Maintain strong relationships with vendors and facilitate product knowledge sessions.
· Develop and execute strategies to increase sales, improve customer experience, and achieve financial targets.
· Ensure that all store policies and procedures are followed, and that staff members are trained to handle customer inquiries and concerns.
· Collaborate with other managers and buyers within the company to ensure that all business objectives are met including sale preparation for 3-4 sale events per year.
· Monitor and analyze sales data to identify trends and opportunities for growth.
· Ensure that the store is compliant with all OH&S regulations.
· Show a commitment to loss prevention through consistent security practices.
· Monitor inventory and cash handling to ensure compliance and minimize shrink.
· Provide a safe and welcoming environment for customers and staff.
· Continuously searching for ways to improve all aspects of our store, no status quo!
Qualifications
The Store Manager will have a passion and love for skis/ snowboards and/ or bikes. You are a leader and motivator who thrives on achieving goals and is enthusiastic about mentoring others to achieve success. You are excited for the opportunity to be the person who creates something AMAZING while building a team of exceptional coworkers that you are proud to call teammates. On a functional level, you will bring with you the following skills:
● Minimum of 10 years of management experience in the retail industry, with a proven history of success.
● Strong leadership skills, with the ability to manage a large team effectively.
● Excellent communication and people skills.
● Ability to work independently and take ownership of the store's performance.
● Strong organizational and time management skills, with the ability to prioritize tasks and delegate responsibilities.
● Knowledge of ski, snowboard, and bike products and trends is preferred but all not required.
● Ability to work flexible hours, including weekends and holidays.
● Bachelor's degree in business administration, retail management, or a related field is preferred but not required.
Physical Requirements
All managers are required to meet the standard physical requirements of all roles at Comor – Go Play Outside with a few additions:
● Operate office equipment.
● Standing and walking for extended periods up to an entire work shift
● Bend, lift, open, and move products and fixtures up to 50 pounds.
Job Type: Full-time
Pay: From $72,000.00 per year
Benefits:
- Dental care
- Extended health care
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Education:
- Bachelor's Degree (preferred)
Experience:
- Retail management: 10 years (preferred)
Work Location: In person
Application deadline: 2024-07-21
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