St. Catharines, ON, Canada, 
Verification Level: 4/7Categories
Customer Service Management
-
Concierge
-
Technical Support Representative
-
Front Desk Associate or Receptionist
-
Call Center Agent
-
Member Services Specialist
-
Social Media Customer Care Associate
Remote Customer Service
Total Price
- CAD 2 956.52
Hourly Rate
- CAD 17.39
Expected Hours
170
Project Length
- 12 months
Description
Location:Virtual job based in St. Catharines, ON
Salary:$20.00 to $24.00 hourly (to be negotiated) for 40 hours per week
Job type:Full-time, Permanent
Work schedule:Day, Evening, Shift, 13:00 to 22:00
Workplace type:Virtual job
Start date:As soon as possible
Language:English
Positions available:4
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
- 2 years to less than 3 years
Benefits
- Dental plan
- Health care plan
- Vision care benefits
- Bonus
- Group insurance benefits
- Life insurance benefits
- Other benefits
Tasks
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Sell merchandise
Computer and technology knowledge
- Internet
Type of experience
- Call centre
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
Own tools/equipment
- Computer
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Honesty
The job has no selected address
Remote
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