153 Hampton Road, Rothesay, NB E2E 2R3, Canada, 
Verification Level: 4/7Inbound Customer Service Representative Contact Centre
posted 8 months agoCategories
Customer Service Management
-
Front Desk Associate or Receptionist
-
Call Center Agent
-
Member Services Specialist
-
Social Media Customer Care Associate
-
Technical Support Representative
Remote Customer Service
Total Price
- CAD 3 043.48
Hourly Rate
- CAD 18.26
Expected Hours
166
Project Length
- 12 months
Description
Location:Virtual job based in Rothesay, NB
Salary:$19.00 to $21.00 hourly (to be negotiated) for 37.5 hours per week
Job type:Full-time, Permanent
Work schedule:To be determined
Workplace type:Virtual job
Education
- Secondary (high) school graduation certificate
Experience
- 1 year to less than 2 years
Benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
- RRSP benefits
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Answer clients' inquiries and provide information
Computer and technology knowledge
- Salesforce
- Database software
- Internet
- MS Outlook
- MS Windows
- Electronic mail
Type of experience
- Call centre
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
The job has no selected address
Remote
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