Manager, Business Solutions & Delivery
posted 2 months ago

Description

About The Company:

Bosa Properties Inc. (“BPI”) is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 20,000 homes that are built or under development, and an income portfolio that includes 5.5 million square feet of retail, industrial, office and rental properties under management.

We are an organization of high achievers and believe what is created in community is always better than what is created in isolation. We set high expectations and support you in achieving excellence. We are building a trusted community to collaborate, learn from each other and deliver results.

About The Role:

We’re looking for a product-minded solution manager who will be the driving force behind our technology-based solutions for various areas of our business. You will be providing guidance through refining discovery, solution evaluation and development, through to a successful delivery and beyond. This role is about more than just overseeing a solution to a business problem; it's about diving deep into understanding the challenges our business faces, collaborating with subject matter experts and customers to craft solutions that truly make a difference. You'll have the chance to shape the future of our offerings, ensuring they're not only high-quality but also scalable and deeply impactful.

What You'll Do

• Technology Area Strategy

• Execute all aspects of the technical product lifecycle, ensuring its end-to-end success;
• Collaborate with the Product team to manage and prioritize a backlog and roadmap of responsible technology area that fit into the overall corporate strategy;
• Support with identifying, defining, validating, business casing and bringing to life new product opportunities, service improvements and operational efficiencies;
• Develop a deep understanding of market and customer needs to identify opportunities for differentiation;

• Solution Planning

• Support with translating the area strategy and user stories into detailed business requirements;
• Partner with Technology teams to prioritize technical requirements;
• Identify potential solutions conducting market and customer research, vendor assessment, and solutions analysis;
• Support with constructing diagrams and presentations to facilitate communicate and gain alignment on solutions;

• Solution Development

• Manage a fast-moving, cross-functional team of technology, data, and analytics SMEs towards a common, user-first goal;
• Actively participate in the delivery process, including daily stand-up, planning meetings, and retrospectives
• Be the voice of the customer and help provide context, empathy and rationale behind requirements and requests;
• Support with identifying, exposing and validating assumptions;
• Report on performance and measure against established metrics and key results, ensuring expected adoption and impact is met;
• Communicate clearly with stakeholders and drive alignment across multiple teams;

• Solution Launch

• Participate in the launch of highly visible, well documented features and improvements with pace and quality;
• Support with building comprehensive change management plans that address people, process and technology and mitigate against potential issues or pain points;
• Manage the roll-out of the product, gather feedback and continuously optimize;

• Project Delivery

• Partner closely with the PMO or, when required, act as the Project Manager, building timelines and budgets, and identifying resource requirements;
• Provide clear communication, based on established communication cadence, and keep the organization informed on roadmap, priorities, release plans, value measurement, and project status.

What You Bring:

• Five (5) years of experience delivering large scale innovative products;
• Experience working with agile or scrum methodologies;
• Acutely logical; can turn ambiguous problems and big ideas into a roadmap of features, experiments, and research with minimal guidance;
• Demonstrated ability to assess and prioritize tradeoffs to determine optimal solutions from proposal through to implementation completion;
• A deep understanding and empathy for end-users — you love building products that make our customers feel joy, delight and trust;

• Demonstrated ability to listen and communicate intently building strong relationships across the organization and with external partners;
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced environment;
• Proven ability to analyze and use quantitative and qualitative data to inform decisions;
• Experience working with vendors and/or outsourced teams will be considered an asset.

Salary

The expected base salary range for this role is $88,200 - $121,200. Our salary ranges and bonus percentages are determined by job family and level. Base salary is determined by a combination of factors including, but not limited to, education and training, years of relevant experience, and internal equity.

Who You Are

• Trustworthy: You lead with trust when interacting with your team and other departments. You proactively build trust by demonstrating credibility, empathy, and sincerity.
• Humble: Unpretentious and self-aware, you take responsibility for your mistakes. You know that egos are barriers to doing our best work and always learning.
• Community focused: You believe what is created in community is always better than what is created in isolation and excellence is created through collaboration.

Similar Jobs