Medical Office Assistant

Description

About Us

Seymour Health Centre is proud to be Western Canada’s Largest Medical Clinic, serving the Greater Vancouver Community since 1937. As a team of Primary Care Physicians, Specialists, Nursing and Support Staff, we care deeply about delivering exceptional healthcare to our patients.

If you join Seymour Health Centre, you will belong to a dynamic team that operates in a challenging yet exceptionally rewarding environment; driven by elite levels of clinical expertise and passionate professionals.

We are looking to hire a Full-time Medical Office Assistant to work at our Vancouver Clinic. The ideal candidate should have 1 year plus experience working in a medical clinic.

Roles and Responsibilities:

- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain patient records and update electronic medical records (EMR) systems
- Assist with insurance verification and billing processes
- Coordinate referrals to specialists and follow-up appointments
- Manage front desk operations, including filing, faxing, and scanning documents
- Provide administrative support to healthcare providers and staff
- Providing quality customer service

Qualifications:
- Previous experience working in a medical office a specialist is preferred
- Proficient in using phone systems and handling multiple phone lines
- Familiarity with electronic medical records (EMR) systems, MedAccess is an asset
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of medical terminology and procedures is a plus
- Reliable, energetic and hard working
- Friendly, polite and professional manner towards both patients and colleagues
- Formal MOA training certification
- Proficient in English (both verbal and written), other language(s) would be an asset

If you are looking for a long-term position with potential for growth and have all of the above attributes and skills, we encourage you to submit your resume. Wage and benefits will be discussed at the interview - we are competitive. Please note: as part of your application it is mandatory that you submit a cover letter detailing how you meet our requirements.

Thank you very much for your interest. We look forward to hearing from you.

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Medical Office Assistant: 1 year (required)

Licence/Certification:

• Medical Office Assistant Certification (required)

Work Location: In person

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