Groupe Dermapure Inc
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Employer
Groupe Dermapure Inc

3568 W 41st Ave, Vancouver, BC V6N 3E6, Canada,

GMT-06:00

Verification Level: 4/7

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About the employer

Le plus grand réseau de cliniques médico-esthétiques haut de gamme au Canada. | Canada's largest network of premium medical aesthetic ...

Receptionist

posted 2 weeks ago

Categories

Total Price

  • CAD 3 650.00 - CAD 4 000.00

Hourly Rate

  • CAD 22.00 - CAD 25.00

Expected Hours

  • 162

Project Length

  • 12 months

Description

Acting under the supervision of the Clinic Director, the Receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating with them over the telephone, by email and/or fax. The Receptionist provides outstanding customer service and is also responsible for invoicing clinic products and services.

Responsibilities

1. Greeting Customers/Customer Service

  • Greet customers when they arrive at the clinic and provide outstanding customer service.
  • Create a file for each new customer and update existing customer files.
  • Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
  • Book customer appointments and manage the appointment calendar.
  • Prepare customer files for next-day appointments.

2. Reception Management

  • Implement the clinic’s opening and closing procedures.
  • Manage correspondence and postal mail.
  • Establish the day's treatments in collaboration with the consultant.
  • Manage the clinic’s info e-mail inbox.
  • Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
  • Order office supplies and beverages.
  • Close batches, balance daily reports and transfer receivables to accounting.
  • Ensure availability of cash in the register and notify the person in charge.

3. Customer Invoicing

  • Prepare customer invoices and verify invoices daily.

How you will benefit:.

  • Rapid and continued growth to ensure a constant opportunity for career development.
  • A positive workplace culture where collaboration is fostered. Work with dedicated professionals in skin health and beauty.
  • Ongoing training and gratifying rewards.
  • Discounts off clinic treatments and products.
  • Health, Vision & Dental benefits.

Requirments

  • High school leaving diploma is mandatory, training in secretarial/office systems would be an asset.
  • At least two (2) years of experience in a similar role.
  • Experience in the medical-aesthetics field.
  • Proficiency in Microsoft Office Suite.

If you are customer oriented, sociable and organized, we encourage you to apply! This position offers an opportunity to make a meaningful impact on our organization and its people.

Our Core Values:

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

To learn more about us and what we offer, check us out: https://www.dermapure.com/en/about/ and https://www.youtube.com/@DermapureClinics

#ind

We are proud to offer equal chances to everyone.

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Store discount
  • Vision care

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Vancouver, BC V6N 3E6: reliably commute or plan to relocate before starting work (required)

Experience:

  • Microsoft Office: 1 year (required)
  • Customer service: 1 year (required)
  • Receptionist: 1 year (required)
  • Medical Aesthetic: 1 year (preferred)

Work Location: In person

Address of the job

  • 3568 W 41st Ave, Vancouver, BC V6N 3E6, Canada

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