411 W Broadway, Vancouver, BC V5Y 1R4, 
Verification Level: 4/7Virtual Reality Customer Service Representative
posted 1 year agoCompleted 
Categories
Customer Service Management
-
Technical Support Representative
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Concierge
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Front Desk Associate or Receptionist
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Call Center Agent
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Member Services Specialist
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Social Media Customer Care Associate
Total Price
- CAD 2 321.74 - CAD 3 200.00
Hourly Rate
- CAD 14.78 - CAD 17.39
Expected Hours
158
Project Length
- 12 months
Description
The Customer Service Representative is responsible for friendly customer interactions, setting up, cleaning and administering the equipment, and operating the cash register to process customer purchases.
Responsibilities
- Engage with customers, helping them explore, learn and enjoy a wide variety of VR games and escape rooms.
- Foster a welcoming, cool and friendly atmosphere within our store.
- Be responsible for the processing of all customer purchases.
- Manage all inbound calls; answering questions, providing information, confirming reservations.
- Assist customers that come into the store throughout their entire experience.
- Maintain a clean, sanitary environment.
- Help resolve in-bound customer problems and issues, escalating to management as necessary.
We hope you are passionate about…
- Gaming (preferably PC gaming, but console and mobile gamers are welcome to apply).
- Familiarity with Windows, Steam, and Discord is a strong plus.
- Excellent communication and social skills.
- Ability to work primarily on weekends with opportunities for additional shifts.
- Having fun while being the best – we work hard but play harder.
The experience we need…
- Customer service experience required.
- Excellent communication and leadership skills.
- Team player.
- Basic tech knowledge is preferred but not necessary.
What we offer…
- A fun and dynamic work environment with a team of like-minded gamers.
- Competitive hourly wage with the potential for substantial tips.
- Opportunities for growth within our community and business.
If you're a gamer with social skills and a love for sharing your passion with others, we want to hear from you! Join our team and be part of a cool community that celebrates the joy of gaming.
Job Types: Part-time, Commission
Expected hours: 8 – 24 per week
Additional pay:
- Tips
Schedule:
- Weekends as needed
- Weekends only
Work Location: In person
Address of the job
-
411 West Broadway, Vancouver, BC V5Y 1R4, Canada
-
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