administrative assistant
posted 1 year agoCompleted
Categories
Customer Service Management
Technical Support Representative
Concierge
Front Desk Associate or Receptionist
Call Center Agent
Member Services Specialist
Social Media Customer Care Associate
Total Price
- CAD 3 478.26
Hourly Rate
- CAD 21.74
Expected Hours
160
Project Length
- 12 months
Description
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
Tasks
- Coordinate the flow of information within the team
- Open and distribute mail and other materials
- Plan and organize daily operations
- Establish and implement policies and procedures
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Advise senior management
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Conduct research
- Perform data entry
- Provide customer service
- Maintain and manage digital database
- Consult with clients after sale to provide ongoing supportSupervise office and volunteer staff
Computer and technology knowledge
- MS Office
- Google Drive
- Electronic mail
Technical terminology
- Business
Work conditions and physical capabilities
- Ability to work independently
- Work under pressure
- Attention to detail
- Work with minimal supervision
Personal suitability
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Accountability
- Due diligence
Screening questions
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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