Customer Service

Description

Career Opportunities

Payroll Controller

Our client has an immediate requirement for an experienced Payroll Controller to join its team in a Work-From-Home position. This is an exciting opportunity for someone with strong accounting or finance background to be part of growing company interfacing directly with clients and the senior management team.

The Client is an Irish-owned company offering client solutions across Recruitment, Cleaning & Supplies. With offices in Dublin, Cork & Belfast. They offer a genuine nationwide solution for clients across multiple service lines & sectors in Ireland.

The position reports directly to the Client’s Finance Director, the purpose of the Payroll Controller has full responsibility for the Payroll Process end to end.

RESPONSIBILITIES

• Co-ordinating with other departments to gather all payroll data ensuring all payroll transactions are processed efficiently and in a timely manner as per company policy.
• Collecting, calculating, and entering data in order to maintain and update payroll information to be passed on to payroll company.
• Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and reporting on this.
• Analyzing data to provide analytical exception and other reporting to senior management.
• Resolving payroll discrepancies
• Maintaining payroll operations by following policies and procedures
• Developing ad hoc financial and operational reporting as needed

This is a work from home set-up.

Accounting Associate (VA)

Our client has an immediate requirement for an experienced Accounting Specialist to join its team in a Work-From-Home position. This is an exciting opportunity for someone with strong accounting or finance background to be part of growing company interfacing directly with clients and the senior management team.

The Client is an Irish-owned company offering client solutions across Recruitment Cleaning & Supplies. With offices in Dublin, Cork & Belfast. They offer a genuine nationwide solution for clients across multiple service lines & sectors in Ireland.

The position reports directly to the Client’s Finance Director, the purpose of the AR role is to provide general accounts and operational support to the Finance Team, including Accounts Receivable, Credit Control, Banking, Reconciliations and Reporting.

RESPONSIBILITIES

• Accounts Payable
• Reconciliations
• Reporting
• Working with journals & purchase ledgers
• Completion of ad-hoc tasks as required

This is a work from home set-up.

Location: Philippines

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Management Accountant

Our client has an immediate requirement for an experienced Management Accountant to join its team in a Work-From-Home position. This is an exciting opportunity for someone with strong accounting or finance background to be part of growing company interfacing directly with clients and the senior management team.

The Client is an Irish-owned company offering client solutions across Recruitment, Cleaning & Supplies. With offices in Dublin, Cork & Belfast. They offer a genuine nationwide solution for clients across multiple service lines & sectors in Ireland.

The position reports directly to the Client’s Finance Director.

RESPONSIBILITIES

• Record financial transactions for division
• Prepare financial statements for internal and external use
• Reconcile spending with budget as part of job costing
• Analyze financial performance and forecast longer term horizons.
• Recommend methods and strategies for cutting cost
• Maintain records and support auditing efforts
• Advise company and/or department management on financial decisions
• Use skills to highlight any opportunities to maximize revenue or identify gaps in control.

This is a temporary work from home set-up.

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Customer Service

Our client has an immediate requirement for experienced Customer Service Agents to join its existing team in a Work-From-Home position. Based in Dublin Ireland, the client is a leader in Recycling, Green Waste and Waste Management, providing waste collection and recycling services to business and homeowners across the region.

Reporting to the Manager of Customer Service, you will become a part of their existing team of 40 agents based in Ireland and will work directly with them on a day-to-day basis. You will take incoming calls, emails and chats from customers regarding their waste pick ups, orders, billing, payments and collections.

RESPONSIBILITIES

• Ensuring all incoming calls regarding account queries from Customers are answered in a timely fashion
• To resolve issues/queries effectively and to escalate to relevant departments where necessary
• To establish good working relationships with internal departments
• Continuing development of the domestic accounts processes to facilitate a completely streamlined service for our customers
• General Credit Control duties
• Ad hoc duties as requested by the Household Manager & Team Lead

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